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Casual Hospitality Team Member

On-site in Edinburgh·Added yesterday (last checked 29 Oct)

Elior UK

237 open roles

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Our summary

Work mode: On-site, Edinburgh
Closing date: Apply by Friday 27 November

Skills

Nice to have

Customer Service

Requirements

What we're looking for

Excellent customer service and communication skills.

Ability to work efficiently in a busy environment.

Positive attitude and willingness to learn.

Good understanding of food hygiene and allergen awareness.

Ability to work as part of a team and support colleagues during busy periods.

Reliable, punctual, and professional.

Flexible availability, including evenings, weekends, and matchdays.

Nice to have

Previous hospitality, catering, food service, or customer service experience is preferred.

The role

Casual Food & Beverage Team Member

Easter Road Stadium - Home of Hibernian FC

Be part of the matchday experience

We're looking for enthusiastic, reliable, and customer-focused Food & Beverage Team Members to join our team at Easter Road Stadium.

Working across hospitality lounges, food service areas, kiosks, and event spaces, you'll play a key role in delivering excellent food and beverage service to supporters and guests during Hibernian FC matchdays and a variety of events throughout the year.

This role is ideal for individuals who enjoy working in a fast-paced environment, have a passion for hospitality, and take pride in delivering outstanding customer service.

What you'll do

Serving food and beverages efficiently and professionally.

Taking and processing card payments using EPOS systems.

Providing excellent customer service to supporters, guests, and hospitality clients.

Assisting with food preparation, presentation, and service where required.

Ensuring food displays, service counters, and hospitality areas remain fully stocked and presentable.

Supporting the team to maintain quick and efficient service during busy periods.

Assisting with the setup and breakdown of food service areas before and after events.

Working across a variety of hospitality and food service areas throughout the stadium as required.

Following food safety procedures and maintaining good allergen awareness, responding appropriately to customer enquiries when required.

Standards & Compliance

Keeping workstations, service areas, and back-of-house spaces clean and organised.

Maintaining high standards of personal presentation and hygiene.

Following all health and safety procedures and company policies.

Assisting with opening and closing duties as required.

Reporting any maintenance, safety, or operational concerns to supervisors and managers promptly.

How you'll work

Working Pattern & Pay

This is a casual, hourly-paid position with flexible working patterns.

Competitive hourly rate

Flexible shifts

Matchday, evening, and weekend work available

Opportunities to work conferences, private events, dinners, and hospitality functions

What you'll be serving up...

Matchday & Event Operations

Hiring process

3 steps1 interviewa task to do

Application
Screening Phone Call · Phone call
Interview
Interview with questions based on Behavioural Competencies and the People Promise; candidates receive a hints and tips sheet.
Financial Questions
Not every role
For some management roles, questions evaluating financial acumen such as stock control, GP optimisation, system and labour management, and menu management.
Offer Process · Phone call
Right to Work and DBS Check
Sign Documents Online
Sign the documents online to complete joining.

The employer states it may call candidates whose skillset matches the role or other vacant roles.
Candidates can request support or adjustments during the application process.

About Elior UK

Industry: Hospitality and Catering

In their own words

About the company & team

Why Join Us?

Working at Easter Road Stadium means being part of some of the biggest sporting and entertainment events in Edinburgh.

Whether you're serving supporters on a sold-out Hibernian FC matchday, supporting a hospitality suite, or assisting at a corporate event, you'll play an important role in creating memorable experiences for our guests.

If you're passionate about hospitality, enjoy working with people, and thrive in a fast-paced environment, we'd love to hear from you.

Apply now and join the team behind the matchday experience.

All open roles at Elior UK