Regional Quality Manager

Purpose of Position
The main responsibilities of this role will be to perform audits to ensure that an Integrated Management System, as required by ISO Standards, is implemented and maintained across DPDgroup UK’s Network of Depots,
Head Office departments, and Central Operations. You will conduct and evaluate the system, process and produce audits in accordance with the Integrated Management Systems and other established procedures. Identify improvement opportunities across all business areas, ensuring that processes and procedures are considered with recommendations for an update identified and actioned. In this role, you will be supporting a number of our depots across selected geographical locations, so a flexible approach to travel and regular overnight stays will be required.

Key Tasks/Areas of Responsibility
● Supporting the business in preparing for external certification audits.
● Advising and assisting numerous departments and sites with developing their understanding of the requirements of Integrated Management Systems processes and procedures.
● Building relationships with multiple departments and sites, with regular attendance, to support them in their journey to improve quality and compliance.
● Prepare audit reports detailing system deficiencies and conduct post- audit consultations with management to advise on and agree on remedial and preventive action plans.
● Facilitate and coordinate relations with the External Auditors and Certification Approval bodies.

● Advise on changes that may need to be made to the Integrated Management Systems and documents, according to the ISO Standards requirements.

● Prepare statistical information for management review.

● Communicate effectively about quality issues across all levels of the organisation.

● Support the business in maintaining all relevant regulations as well as internal standards.

● Carry out other duties as may be reasonably requested by department management.

● Undertaking of project work to improve current processes, collaborating with multiple business sectors to collate required data.

● Audit the Integrated Management Systems as required by ISO Standards and maintain the agreed audit intervals.

● Conduct and evaluate systems and processes in accordance with the Integrated Management Systems and other established procedures.

● Prepare audit checklists and manage audit performance of local and regional audit teams.

The main responsibilities of this role will be to perform audits to ensure that an Integrated Management System, as required by ISO Standards, is implemented and maintained across DPDgroup UK’s Network of Depots, Head Office departments, and Central Operations. You will conduct and evaluate the system, process and produce audits in accordance with the Integrated Management Systems and other established procedures. Identify improvement opportunities across all business areas, ensuring that processes and procedures are considered with recommendations for an update identified and actioned. In this role, you will be supporting a number of our depots across selected geographical locations, so a flexible approach to travel and regular overnight stays will be required.

● Supporting the business in preparing for external certification audits.

● Advising and assisting numerous departments and sites with developing their understanding of the requirements of Integrated Management Systems processes and procedures.

●Building relationships with multiple departments and sites, with regular attendance, to support them in their journey to improve quality and compliance.

● Prepare audit reports detailing system deficiencies and conduct post-audit consultations with management to advise on and agree on remedial and preventive action plans.

● Facilitate and coordinate relations with the External Auditors and Certification Approval bodies

To be considered for this role you must have extensive experience in an auditing role. Experience working within the pharmaceutical industry and setting up quality standards and processes for wholesale distribution is desirable. We would also expect;

• Good PC Skills – Google Suite, Word, Excel, PowerPoint/Keynote
• Must be self-motivated and a highly organised individual with robust problem-solving techniques
• Ability to produce precise reports and procedures and presentations
• Excellent communication skills with the ability to communicate at all levels and in a number of formats
• Flexible approach to time management and travel, we are a 24 hour operation and audits are required to be carried out on both our AM and PM operations. 
• Be able to work on their own initiative as well as part of a team
• Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability