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ULR Claim Handler
Hybrid in Liverpool·Full-time·Added today (last checked 9 Nov)
Our summary
- Work mode
- Hybrid, Liverpool
- Contract
- Fixed-term, full-time hours
Skills
Requirements
What we're looking for
Primary location for this role is Liverpool.
Skills and Attributes:
- Experience of using Microsoft Word, Excel and email
- Customer service experience
- Excellent attention to detail
- Negotiation skills
- Communication skills
- Organisational skills
- Ability to mentor and support new starters.
Desirable;
- Motor claims handling of pre-litigated matters including liability and quantum assessment.
- Knowledge of Loss of Use/Loss of Standing Charge
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and
The role
The claims handler will be responsible for managing a caseload of pre-litigated Motor Claims for our clients from first notification of loss through to settlement.
What you'll do
- To effectively and efficiently manage a caseload of pre-litigated claims up to £10k.
- Identify cases for early litigation with high prospects of success and low risk.
- To support delivery of consistently high levels of service and productivity
- To work closely with colleagues within the firm to deliver consistently high levels of service
- To input accurate data and ensure data maintenance
- Interact and communicate with clients
- Mentoring, training and to be the technical referral point for other team members
Working Hours
35 hours per week
Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch.
Skills & Expertise
clients, with this our five values are at the heart of everything we do;
Keoghs values
We are connected
We are dynamic
We are innovative
We succeed together
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