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Administration Officer in Morpeth

On-site in Morpeth·Full-time·Added today (last checked 9 Nov)

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

55 open roles

Our summary

Salary: £25,760 - £27,476 a year
About £1,840 - £1,940 a month after tax.
Work mode: On-site, Morpeth
Contract: Full-time
Closing date: Apply by Tuesday 17 November

Skills

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is hiring for this role in several places. This vacancy is in Morpeth.

The role

Job summary

Applications are invited from suitably qualified and experienced candidates for a vacant Administration Officer position supporting Secure Wards within Secure Care Services at Northgate Park, Morpeth.

The post-holders will be part of a team of admin which supports the multi-disciplinary clinical teams across multiple wards.

Both positions are full time, Monday to Friday.

Main duties of the job

The post holders must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone and carry out duties as assigned to them by the Administration Manager or Ward Manager to ensure a comprehensive, high quality administrative service to the Clinical team at all times.

A proven high level of organisational and excellent communication skills, both written and verbal, along with extensive experience of Microsoft packages are required.

The post holders will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role. The post will be based within a ward environment.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 3rd November 2026

Closing date : 17th November 2026

We welcome your application.

Please note this vacancy may close earlier than the date above based on the volume of applications received.

Person Specification

Education and Qualification

Essential

Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
Audio Typing qualification or demonstrable equivalent experience
General level of education to O-Level/ GCSE or equivalent

Desirable

NVQ Level 3 Level 3 in Customer Care (or equivalent)

Knowledge and Experience

Essential

Knowledge of NHS Policies and Procedures
Working knowledge of Microsoft applications, including Word, Outlook and Excel
Ability to maintain and update Patient Information Systems e.g. RiO
Good working knowledge of office procedures
Previous secretarial/clerical experience
Ability to uphold confidentiality at all times
Able to prioritise and plan own workload

Desirable

Experience in processing CPA, Mental Health Act and Safeguarding documentation
Experience using stock ordering systems and petty cash systems
Experience of working with medical records filing systems

Skills and Competencies

Essential

Excellent communication and interpersonal skills, both verbal and written
Minute taking skills
Good organisational and planning skills

Desirable

Shorthand skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.