General Foreperson
Costain5d ago3 locations
We are looking for a Floating General Foreperson to join our team on our Thames Water Framework. This role will involve travel across multiple sites in the Thames regions.
Ashford +4
UK jobs. Bigger possibilities.
136,000+ live jobsOverview
Requirements
Work on-site in Hitchin
No relocation package mentioned.
Skills
Requirements
What we're looking for
Experience in a customer service role.
Conscientious with the tenacity and resolve to see things through.
Organised and punctual.
Articulate and good at explaining things.
Thorough, with good record keeping.
IT literate, including Microsoft Office
- IT literate, including Microsoft Office - Intermediate Word, Excel, Outlook and internet/intranet capabilities.
- Strong oral and written communication skills.
Full, valid UK driving licence.
The role
Costain are recruiting a Customer Contact Advisor act as an ambassador for Cadent to our customers and members of the public, as well as other stakeholders including business owners, retail outlets and others who may be impacted by our work.
What you'll do
Champion the CARE process at the start and end of each project, contacting customer via telephone.
Using data to cold call customers, where data is available, giving precise and clear information on upcoming works, ensuring customers understand their rights with respect to the General Data Protection Regulations and being an advocate for Priority Services Register and Live Person.
Comply with the requirements of the CARE app and ensure it is properly and honestly completed.
Build relationships with the Operational Team and Lead Delivery Partners.
Take on multiple task and ensure they are properly prioritised and balanced.
Follow defined work management and company processes policies at all time
About Costain
- Industry
- Construction & Engineering
- Founded
- 1865
- Employees
- 1,000–5,000
- Headquarters
- London, UK
- Website
- costain.com
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