Medical Secretary

Medical Secretary
The London Independent Hospital
37.5 Hours & Permanent
Salary: Up to £35,000.00 per year (depending on level of experience, training and qualification)

The London Independent Hospital in Stepney Green is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Medical Secretary to join their team of staff in the Administration department.

This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• Provide dedicated secretarial support to one or more consultants, including diary management, clinic preparation, and transcription of clinical correspondence.
• Type letters, reports, and medical documentation from audio dictation or handwritten notes with a high level of accuracy.
• Prepare and distribute clinic letters and follow-up documentation promptly to GPs, patients, and referrers.
• Liaise with patients to confirm appointments, investigations, admissions, and follow-up arrangements.
• Act as a point of contact for patient queries, delivering a professional and compassionate service at all times.
• Support the booking of tests, procedures, or consultations, ensuring all pre-appointment requirements are met.

Applicants should meet the following criteria:

• Proven experience in a medical secretarial or administrative role within a healthcare setting.
• Excellent typing and transcription skills, including experience with audio dictation.
• Strong knowledge of medical terminology and clinical correspondence formatting.
• Excellent communication and interpersonal skills, with a professional and patient-centred approach.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office and healthcare systems (e.g., PAS, EPR, Dictation software).
• Ability to manage competing priorities in a busy clinical environment.
• AMSPAR qualification or equivalent in medical secretarial studies.
• Knowledge of private healthcare systems, billing processes, and insurance protocols.
• Familiarity with patient record systems
• Experience supporting consultant-led services or surgical specialties.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

...and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles...and more.

We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy