Graphic and Marketing Designer

The Celtic Collection
Job Description and Person Specification

DEPARTMENT Marketing
POSITION Graphic and Marketing Designer
GRADE Team Member
REPORTS TO Head of Marketing

Note:
This job description in no way states or implies that those duties listed below are the only ones to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their Senior Manager.

POSITION OVERVIEW

The Midweight Graphic & Marketing Designer plays a key role in delivering high-quality creative across The Celtic Collection. Taking ownership of small to medium design projects, interpreting briefs with confidence and producing creative solutions across print and digital channels. Working with the Marketing Director, Head of Marketing and Marketing teams across the Celtic Collection supporting on all marketing activities and functions required to promote the venues facilities and events.

GENERAL

Responsible for helping to maintain a customer-focused culture which support the values expressed in the Collection's Purpose, Vision and Values and the Collection's business goals of profitability and service quality.

Establishes and maintain effective and positive relationships within the team as well as other departments.

Complies with the Collection's Health and safety, Hygiene policies as well as all other Collection policies and procedures.

Report all situations that may present a danger to guests or staff immediately to the relevant people and take action to rectify the situation if possible.

To ensure that resources are used effectively, minimising waste to protect our environment and to reduce costs.

To perform related duties and special assignments as and when required.

JOB FUNCTIONS
Communication

Employees are encouraged to take a lively interest in the activities of the company and should there be anything on which you have insufficient information or where you are unsure, should ask your immediate line manager.

Employees are encouraged to ask questions and to speak to each other.

Attend meetings to take briefs and gather information required for design delivery.

Manage multiple projects simultaneously, keeping senior team members informed of progress.

Work collaboratively with marketing, digital, PR and wider departments to support campaigns.

Stay up to date with design trends and share relevant insights with the team.

Budgets

Maintains an understanding and acceptance of the monthly budgets and a motivation to achieving these.

Standards

Maintains an understanding of the standards set and expected for the Department and is responsible for the enforcement of these standards through associated job requirements.

Proofread marketing materials to ensure accuracy and clarity.
Controls

Maintains an understanding of the controls in place that monitor performance of the Department.

Structure

Respects the organisational structure in place and the duties and responsibilities of all team members.

Conducts yourself professionally and with respect for the professionalism of all other team members and the roles they play in achieving the departmental objectives.

Team

Ensuring you are trained in all relevant courses applicable to your position and remains passionate about achieving the ultimate internal/external customer experience.

Delivery

Responsible for delivering the ultimate in professional internal/external customer service with the standards expected and trained by the Department.

Responsible for all stock and the care and control of all professional equipment within your working environment.

Responsible for the cleanliness and presentation within your working environment in accordance with set standards.

Participates in monthly audits and checks on all equipment to verify its location and ensure its full, safe operation.

Responsible for escalating any complaints to the Department Manager immediately, providing full details.

Take ownership of small to medium design projects from brief through to delivery.

Produce creative concepts and design solutions across print and digital platforms.

Work with team on large scale design projects responding creatively to briefs.

Design marketing assets including email campaigns, digital advertising, website assets, social media content, brochures, flyers, posters, event materials and presentations.

Build and adapt HTML email templates in line with brand standards.

Liaise with photographers, printers and suppliers to support production.

Assist with the digital strategy and design to include maintaining content for the website, design of web pages, layout for existing and new web developments. Add creative content, banners and images to support any digital activity including external websites.

Maintain organised digital asset libraries and artwork folders.

Occasionally support events during evenings and weekends.

Training

Responsible for attending all required training as scheduled.

Leadership

Maintains an understanding of the departmental objectives and contributes to a positive team environment, focussed on achieving the ultimate Department experience.

Is present for all briefings and debriefs conducted by the Supervisor on duty.

Team Building

Responsible for contributing to team building sessions both within and outside the Collection.

Checking

Contributes to the gathering of information as directed by the Department Manager including customer feedback, staff feedback, financial performance and any other as required.

Evaluation

Contribute to compiling periodic reports based on the checking process.

Contributes to the analysis of information gathered and in proposing changes within the department.

Innovation

Supports the implementing of changes to ensure continuous innovations and improvements are made within the department.