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Workplace Engineer

Hybrid in Bristol·Full-time·Added 10 days ago (last checked 4 Oct)

Capgemini

536 open roles

Overview

Job details

  • Full-time

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Be near Bristol for hybrid days

    No relocation package mentioned.

Skills

Requirements

What we're looking for

  • Full Clean Driving Licence
  • Desktop experience at a second-line level in a complex IT support environment.
  • Windows 10,11 and Microsoft applications, Office 2016, M365, SharePoint,Outlook M365
  • Understanding of Thin Client environments.
  • Knowledge of Citrix and VMWare.
  • Good understanding of LAN/WAN technologies, systems management and monitoring tools.
  • Experience in a customer focused environment.
  • Knowledge and basic experience of VMWare products and virtualisation technologies (Horizon View, VSphere)
  • ITIL Awareness

Pay & benefits

Visa & relocation

If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Some roles will also require an additional level of security clearance:

Security Check (SC) Clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

The role

We have an exciting opportunity to join Capgemini as a Workplace Engineer in our End User Experience (EUE) department, supporting a broad span of high-profile clients in our vast portfolio. At Capgemini we pride ourselves on our people because we know they are the heart of what we do. Embodying this in the day-to-day, our EUE Workplace Engineers are encouraged to grow and develop in the role's fast paced environment, thriving as you build on your existing experience and bringing that knowledge to the fore.

What you'll do

  • First-line and Second-line software and hardware support (PC's, laptops, peripherals, printers)
  • Building, configuring and troubleshoot desktop and laptop systems to corporate specifications
  • Installing, configuring and maintaining network printers
  • Installing and supporting remote access connections
  • Installation of encryption software and carrying out the challenge / response process as required
  • Close liaison with other internal resolver groups to ensure service delivery meets customer requirements
  • Working within business and security frameworks (ITIL, JSP, IMM)

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Hiring process

1 interview

  • Submitting your application takes 3 to 5 minutes (name, contact details, CV and optional cover letter).
  • When you accept the offer you receive a pre-boarding plan and an invitation to the monthly RISE welcome event.

About Capgemini

Industry
IT Consulting
Founded
1967
Employees
100,000+
Headquarters
Paris, France

In their own words

About the company & team

Flexibility to work your way
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing
You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Shape your path
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Shared energy
You'll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You'll be joining a professional community of experts, who have got your back and will support you, every step of the way.

Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com

Additional information

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

  • Declare they have a disability, and
  • Meet the minimum essential criteria for the role.

Please opt in during the application process.

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