Sales Assistant

What do we offer:

Monthly Bonus

Travel bonus - after 6 months of employment

Staff discount

Uniform allowance

22 days of holiday allowance

Extensive training

Referral scheme

Birthday Off (Paid)

Due to the busy Christmas period, no holidays can be accommodated from the last week of November throughout December.

ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.

We are currently seeking an enthusiastic and reliable individual to join our company as a part‑time Sales Assistant (32 hours per week) at our CALZEDONIA store located in King's Road, London.

As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.

Key Functions & Responsibilities:

Deliver excellent customer service to all customers

Establish relationships with customers

Introduce add-ons, promotions, and upcoming events to enhance the customer experience

Assist customers in fitting rooms, providing measuring and fitting services when requested

Prioritize customer needs while performing any task within the store

Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts

Report any transaction discrepancies to the Store Manager

Adhere to cash handling rules and regulations

Maintain the cleanliness of the store in compliance with Health & Safety regulations (including hoovering and mopping)

Ensure merchandise is displayed correctly according to company guidelines

Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel

Assist in any area of the store as requested by the Store Manager, including stock room duties

Perform additional duties as needed to support the smooth running of the business

Passion for Fashion: A deep enthusiasm for the fashion industry.

Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.

Sales & Customer Service Experience: Experience in sales and customer service environments.

Approachable: Comfortable and confident in engaging with a diverse range of customers.

Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.

Professional Image: Consistently presents a polished and professional appearance.

Interpersonal & Time Management Skills: Excellent communication and time management abilities.

Available and flexible to work during weekedays, weekends and bank holidays.