Sales Assistant

What do we offer:

Monthly Bonus: Earn a monthly bonus based on store performance.

Monthly Travel Scheme: Available after six months of employment within the company.

Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.

Generous Uniform Allowance: Receive a uniform allowance per brand.

28 Days Paid Holidays

Extensive Training: Comprehensive training on product knowledge and customer service.

Career Progression and Personal Development: Opportunities for growth and development within the company.

Referral Scheme: Benefit from our employee referral program.

Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.

ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.

We are currently seeking an enthusiastic and reliable individual to join our company as a Sales Assistant at our INTIMISSIMI stores located in London.

Role Overview: As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets and contributing to a positive team environment.

Key Functions and Responsibilities:

Deliver excellent customer service to all customers

Establish relationships with customers

Introduce add-ons, promotions, and upcoming events to enhance the customer experience

Assist customers in fitting rooms, providing measuring and fitting services when requested

Prioritize customer needs while performing any task within the store

Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts

Report any transaction discrepancies to the Store Manager

Adhere to cash handling rules and regulations

Maintain the cleanliness of the store in compliance with Health & Safety regulations.

Ensure merchandise is displayed correctly according to company guidelines

Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel

Assist in any area of the store as requested by the Store Manager, including stock room duties

Perform additional duties as needed to support the smooth running of the business

Passion for Fashion: A deep enthusiasm for the fashion industry.

Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.

Sales & Customer Service Experience: Proven experience in sales and customer service environments.

Approachable: Comfortable and confident in engaging with a diverse range of customers.

Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.

Professional Image: Consistently presents a polished and professional appearance.

Interpersonal & Time Management Skills: Excellent communication and time management abilities.

Available and flexible to work during weekedays, weekends and bank holidays.