Specialist, Client Operations Representative II

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Client Processing Associate II to join our Conventional Trust Platform. This role is located in Manchester, UK.

In this role, you'll make an impact in the following ways:

• Apply intermediate problem-solving skills, experience, and judgment to analyze information.

• Use communication skills to deliver high-quality service to a specialized client base.

• Leverage a good understanding of broader BNY services and offerings.

• Use knowledge of client issues and needs to contribute to business development efforts.

• Participate in internal activities and initiatives designed to improve the client experience.

• Recommend process improvements.

• May be required to provide guidance and reviewing work of team members.

• Contribute to the achievement of team objectives.

To be successful in this role, we're seeking the following:

• Bachelor's degree in a related field or equivalent combination of education and financial services experience is required.

• Ability to work under pressure and to tight deadlines.

• Good Communication Skills, confident using phone and MS teams.

• Confident using MS Office e.g., Outlook, Excel, PowerPoint.

• Experience in using Digital Tools.