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Personal Assistant and Secretary

On-site in Birmingham·Full-time·Added today (last checked 9 Nov)

Birmingham Women's and Children's NHS

30 open roles

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Our summary

Salary: £28,392 - £31,157 a year
About £2,000 - £2,160 a month after tax.
Work mode: On-site, Birmingham
Contract: Permanent, full-time hours
Closing date: Apply by Monday 23 November

Skills

Nice to have

Medical Terminology

The role

An exciting opportunity has arisen for an enthusiastic and highly motivated Personal Assistant/Secretary to join the Nutritional Care Nursing Team at Birmingham Women’s and Children’s Hospital.

The Nursing team co-ordinate, train, and support patients to be discharged home on enteral and parenteral nutrition. The team are passionate and committed to providing high quality care to patients referred into the service. The Personal Assistant/Secretary is a key point of contact for health care professionals and families, and is essential to the smooth running of Department.

The post holder will play an important role providing an effective and efficient administrative and secretarial service to the team and PA support to the Lead Nurse. You will work within a multidisciplinary team and will regularly liaise with patients families and healthcare professionals.

We are looking for a candidate who is an effective team player with a flexible approach, who can plan and organise their own workload, prioritising as required. Attention to detail and problem-solving abilities are essential, as is a genuine interest in supporting our families.

What you'll do

The Post holder will work as a fully integrated member of the Nutritional Care Nursing Team, the role is fundamental in providing an efficient service and in improving patient experience.

To provide an effective and comprehensive administrative and secretarial service to the Nutritional Care Department.
To be a key point of contact for patients, families, and Health care professional both internally and externally, providing non-clinical advice and signposting.
To provide a confidential, responsive and efficient PA service to the Lead Nurse to support the smooth running of the Department.

Essential criteria

Minimum of 5 GCSEs (or equivalent) at grade c/4 and above including English and Mathematics
Advanced IT certification or relevant skills relating to database management
NVQ level 3 in Business and IRSA, level 3 administration or equivalent
Professional use of Microsoft office
Extensive Administrative and secretarial experience
Experience setting up and using databases
Processing of basic statistical skills
Computer literacy
Experience of working under pressure
Diary Management experience
Adaptable, flexible person, confident in dealing with a wide range of people
Problem solving skills
Ability to use own initiative
Ability to analyse and interpret data
Ability to develop and sustain appropriate relationships partnerships and networks
Confident in using IT systems to support audit
Proficient user of Microsoft office packages including the creation and interrogation of excel spreadsheets
Experience with outlook and using the internet.
Ability to build professional relationships with colleagues across local and regional networks
Ability to work independently without direct supervision and set own priorities
Ability to work in a multi-disciplinary team
Able to demonstrate alignment to trust values and beliefs of the trust.
Highly motivated individual
Able to adopt a flexible approach when required by the needs of the service
Excellent time management and prioritisation skills
Attention to detail
Good telephone manner
Excellent communication skills
Good interpersonal skills

Desirable criteria

AMSPAR diploma or equivalent qualification or British Medical secretary qualification or equivalent.
Experience using EPR system such as EPIC or strong willingness to undertake training
Working knowledge of medical terminology
Previous hospital/NHS experience
Experience in research and audit
Knowledge of NHS and hospital systems

About Birmingham Women's and Children's NHS

Industry: Health and social care

In their own words

About the company & team

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centered care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Additional information

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.

Please note, visa sponsorship is only available for certain roles in line with current UKVI regulations. Please ensure the role you are interested in meets the criteria for sponsorship before submitting your application. If you would like more information, please visit: UK Visas and Immigration - GOV.UK

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.

BWC is proud to be a Disability Confident Employer, committed to fostering an inclusive environment for those with a disability, long term health or mental health condition. The Disability Confident scheme means we actively encourage applications from people with disabilities, long term health or mental health conditions, and we want to ensure our recruitment practices are inclusive and accessible to all. Our aim is to get the best out of every individual and if successful for interview, you will be asked if you require any reasonable adjustments (special requirements). We will strive to support and accommodate these requests where possible.

As a Trust employee you are required to comply with all legislation and guidance relating to safeguarding children and adults with care and support needs, and promoting their health and welfare. You are required to inform the Head of Safeguarding of any safeguarding concerns about your own children or children you live with. This information will be treated in a confidential manner.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.