Reinsurance Claims Lead in London

Hybrid in London·Full-time·Added 6 months ago (last checked 2 Nov)

Aviva

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Our summary

Salary: £80,000 - £85,000 a year
About £4,750 - £4,990 a month after tax.
Work mode: Hybrid, London
Contract: Full-time
Experience: Senior level
Holiday: 29 days holiday + bank holidays
Commute: Cycle to work scheme

Skills

Aviva is hiring for this role in several places. This vacancy is in London.

Pay & benefits

What you'll get

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

Starting salary circa £80.000-£85.000 (depending on location, skills, experience, and qualifications)
Bonus opportunity - 12% of annual salary Actual amount depends on your performance and Aviva's.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Aviva-funded Private Medical Benefit to help you get expert support when you need it
Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer's leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

The role

Reinsurance Claims Lead

National Salary circa £80,000-£85,000

London Salary circa £85,000-£100,000

This is a great job for you if...

You have strong experience handling complex reinsurance claims and enjoy balancing technical excellence with leadership.
You may be ready to step into a senior role where your expertise influences outcomes, people development, and business performance.
You're comfortable working with brokers, reinsurers, and internal partners to deliver fair, accurate, and commercial claim outcomes.

A bit about the job

This role exists to lead Aviva's reinsurance claims portfolio and protect the business through excellent technical reinsurance claims handling.
You'll join our Major & Complex Reinsurance Claims team, which manages high‑value, complex recoveries across multiple business lines.
The team works closely with underwriting, finance, actuarial, and risk to support profitable growth.
You'll lead reinsurance claim handlers, oversee performance, and ensure consistent, compliant reinsurance claims outcomes.
You'll be accountable for portfolio results, strong market relationships, and developing a market‑leading reinsurance claims proposition.

Skills and experience we're looking for

Proven experience handling complex reinsurance claims, including treaty and facultative covers.
Strong understanding of legal, regulatory, and commercial considerations in reinsurance claims.
Experience managing or overseeing others, with the ability to coach and develop capability.
Confidence working with reinsurers, brokers, and senior internal stakeholders.
A relevant professional qualification, such as ACII or qualification as a solicitor is preferrable but not essential.

Aviva is for everyone

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email Martin.Toth@aviva.com

Hiring process

4 steps2 interviewsa task to do

We'll contact you
With a recruiter
Once you've applied, or Aviva has found you on LinkedIn, a recruiter gets in touch to discuss your application and the specific opportunity in more detail.
We'll send a test
If you're successful at the first stage, you're invited to the next stage of the process, which could be an online test or interview. If you're unsuccessful, you're told.
You'll come to interview
Aviva agrees an interview date and time. The interview may be a one-to-one meeting or a group assessment; there may be more than one stage to this part of the process.
We'll make an offer
You'll complete screening checks · 1–2 days
You can stay in touch
With Candidate Care team
Once PES checks pass, candidates receive a 'confirmation of start date' email and can ask the Candidate Care team questions before their first day.

Aviva interviews every disabled applicant who has the essential skills and experience for the job; tell the recruitment team about a disclosed disability after applying.
There may be more than one stage to the interview part of the process; candidates are told in advance.