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Change Portfolio Manager

Hybrid in Norwich·Full-time·Added today (last checked 23 Oct)

Aviva

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Our summary

Salary: £50,000 a year
About £3,290 a month after tax.
Work mode: Hybrid, Norwich
Contract: Full-time
Holiday: 29 days holiday + bank holidays
Commute: Cycle to work scheme

The role

Change Portfolio Manager

Location: Norwich with 50% office attendance

Starting salary: c. £50,000 dependent on skills and experience

This is a great job for someone who has experience delivering and coordinating technology change within a complex business environment and enjoys working closely with Finance and IT stakeholders. This role is ideal for someone who can balance competing priorities, influence decision-making and ensure that change initiatives deliver value while maintaining business continuity.

A bit about the job:

As a Change Portfolio Manager, you will play a key role in supporting Finance teams as they request and deliver changes across critical Finance SaaS systems. Working closely with Finance stakeholders, IT teams and service providers, you will coordinate impact assessments, prioritise change demand, and oversee the planning and delivery of enhancements that meet user and business needs.

You'll help shape and manage the Finance IT Portfolio Management Service, ensuring technology change is effectively prioritised and aligned to business objectives. Working alongside an offshore Service Desk function, you will help ensure a high-quality support service is maintained while driving continuous improvement across Finance systems, processes and ways of working.

This role requires strong stakeholder management skills, the ability to influence across a broad range of teams and a proactive approach to ensuring successful change outcomes.

Skills and experience we're looking for:

IT Change Delivery Expertise - Proven experience delivering technology change initiatives and managing competing priorities within a change portfolio. Knowledge of Jira and Planview is desirable.
Portfolio & Demand Management - Experience assessing, prioritising, and managing a pipeline of change requests to ensure alignment with business objectives and user needs.
Relationship Management & Influencing Skills - Strong stakeholder management capabilities with the confidence to engage, negotiate, and influence effectively across Finance, IT, and third-party teams.
Proactive Problem Solving & Continuous Improvement - Ability to identify risks and opportunities, challenge existing processes, and drive service and process improvements.
Excellent Communication & Collaborative Leadership - A clear and confident communicator who can build strong partnerships, foster collaboration, and maintain a high level of attention to detail.

What you'll get for this role

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

Starting salary c. £50,000 (depending on location, skills, experience, and qualifications)
Bonus opportunity 10% of annual salary, (actual amount depends on your performance and Aviva's.)
Generous pension scheme e.g. if you put in 8%, Aviva adds 14%
29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

Aviva-funded Private Medical Benefit to help you get expert support when you need it

Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

Brilliantly supportive policies including parental and carer's leave

Flexible benefits to suit you, including sustainability options such as cycle to work

Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

We take your wellbeing seriously with lots of support and tools

Aviva is for everyone

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, please give Amber Britton a call on 07775546100 or send an email to amber.britton@aviva.com

Hiring process

4 steps2 interviewsa task to do

We'll contact you
With a recruiter
Once you've applied, or Aviva has found you on LinkedIn, a recruiter gets in touch to discuss your application and the specific opportunity in more detail.
We'll send a test
If you're successful at the first stage, you're invited to the next stage of the process, which could be an online test or interview. If you're unsuccessful, you're told.
You'll come to interview
Aviva agrees an interview date and time. The interview may be a one-to-one meeting or a group assessment; there may be more than one stage to this part of the process.
We'll make an offer
You'll complete screening checks · 1–2 days
You can stay in touch
With Candidate Care team
Once PES checks pass, candidates receive a 'confirmation of start date' email and can ask the Candidate Care team questions before their first day.

Aviva interviews every disabled applicant who has the essential skills and experience for the job; tell the recruitment team about a disclosed disability after applying.
There may be more than one stage to the interview part of the process; candidates are told in advance.