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Switchboard Operator

On-site in Horley·Full-time·Added 10 days ago (last checked 28 Oct)

Arora Group

130 open roles

Our summary

Salary
£26,520 a year

About £1,880 a month after tax.

Work mode
On-site, Horley
Contract
Full-time
Closing date
Apply by Friday 20 November
Holiday
28 days holiday
Commute
Cycle to work scheme

Skills

Requirements

What we're looking for

  • A passion for delivering exceptional levels of customer service.
  • Calm, efficient and organised.
  • Excellent communication skills and high standard of English.
  • Listens and responds proactively to our guests' needs.

Pay & benefits

What you'll get

Salary - £26,520 plus service charge

  • Experience in a similar role within a 4-star hotel is a significant advantage.
  • Free meals on duty.
  • Uniform offered and dry cleaned.
  • Complimentary on-site parking is available whilst on duty.
  • Discounted employee friends & family rates at Arora Hotels.
  • Food and beverage discounts.
  • Christmas gifts and employee parties.
  • Introduce a friend scheme.
  • Cycle 2 work scheme.
  • UK attraction discounts @ Merlin Entertainments.
  • Taste card.
  • Life assurance scheme.
  • Wage stream.
  • Employee assistance programme.
  • Arora star employee recognition.
  • Long service recognition award.

The role

A bit about what you will do...

What you'll do

Switchboard operators in our team create the start of an exceptional experience when guests get in touch.

  • Operating switchboard, answering and forwarding incoming telephone calls.

  • Transferring calls to the appropriate person or department.

  • Taking down and passing on messages where necessary.

About Arora Group

Industry
Hotels

In their own words

About the company & team

About us...

Connected to Gatwick South terminal, Hilton London Gatwick has 821 bedrooms and an exciting selection of restaurants and bars, including a Japanese Steakhouse. The hotel has a fitness centre and 23 meeting rooms that can host large conferences.

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

Additional information

Holiday - 28 days holiday, enhanced after 5 years of service.

All open roles at Arora Group

Location

Arora Group · RH6 0NP

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