Luggage Porter

• 5-star hotel experience in a similar role would be a real advantage.

Salary - £27,560 plus service charge

Holiday - 28 days holiday, enhanced after 5 years of service.

But there's more...

• Free meals on duty.

• Uniform offered and dry cleaned.

• Discounted employee friends & family rates at Arora Hotels.

• Food and beverage discounts.

• Christmas gifts and employee parties

• Introduce a friend scheme

• Cycle 2 work scheme.

• UK attraction discounts @ Merlin Entertainments.

• Taste card.

• Life assurance scheme.

• Wage stream.

• Employee assistanceprogramme.

• Arora star employee recognition.

• Long service recognition award.

Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom.

Luggage porters in our team provide a warm welcome to our guests, assisting with their luggage and fulfilling their requests promptly and efficiently.They are instrumental in creating a memorable stay for each of our guests.

• Greet our guest with a warm welcome and an infectious smile

• Assists our guests in and out vehicles by opening doors graciously and courteously.

• Ensuring all luggage needs are dealt with promptly and professionally.

• Knowledgeable about the hotel facilities, activities, promotions, and happenings in the local area to provide accurate information.

• Deliver or collect any guest's packages, messages, and letters from their rooms.

• Manage luggage storage room ensuring luggage is labelled and stored neatly.

• Providing high quality service comes naturally to you.

• A smart and professional appearance.

• Excellent communication skills.

• You value being part of a team and supporting your colleagues.

• Most of all, you will have an approachable, positive, and proactive manner.