Middleware Production Support Analyst in London

Rate: £600 - £650 inside IR35

Overview
Join the Application Management team supporting critical middleware platforms that integrate Front Office and Back Office systems within a financial markets environment. The role focuses on production support, incident resolution, monitoring, change deployment, and ensuring the smooth transition of projects into production.

• Provide day-to-day production support for middleware platforms, risk applications, ETL processes, and batch services.
• Monitor, investigate, troubleshoot, and resolve application and integration issues.
• Manage production incidents, service requests, and escalations in line with support processes.
• Coordinate and support application releases, deployments, and change management activities.
• Work closely with Development, Change, and Business teams to ensure successful project transitions into production.
• Engage with internal stakeholders, global support teams, and external vendors to maintain service stability.
• Participate in an on-call support rota and provide occasional out-of-hours support.

Location: London (2 days per week onsite)

Contract: 9 months with possible extension.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.