Customer Service Executive
We're a commercial motor insurer on a mission to save people time and money. From nationwide taxi fleets to self-employed scooter delivery riders, our customers are our driving force.
UK jobs. Bigger possibilities.
136,000+ live jobsHybrid in London·Added 4 months ago
This job was published 4 months ago
Insurance hasn't changed much in over a century. The way we live, work and travel has.
Good drivers are the entire point of Zego. Seven in 10 drivers on the road are consistently good, but until telematics came along there was no way to prove it, so nearly everyone paid a price based on averages. Zego is the company built to change that.
At Zego, we're leading the AI evolution in insurance.
We move fast, without the layers that usually slow things down. AI takes the routine work off every team, from Finance to Product to Marketing, so people ship real code and launch custom dashboards in minutes. Engineering commits are entirely AI-assisted, which shifts the focus from team size to the quality of your thinking, and our data warehouse connects directly to an AI assistant for instant answers. Backed by a modern tech stack (Claude Code, Snowflake, Figma and Zapier) and a commitment to adopting new tools in days rather than quarters, you get complete ownership to do the most impactful work of your career.
We are looking for a Lead Product Manager who combines strategic depth with a hands-on builder's instinct. You'll own strategic workstreams that span multiple teams and business domains, defining the 6-12 month product direction and shaping how Zego's products evolve to meet ambitious commercial targets.
This role sits at the intersection of strategy, execution, and leadership. You'll define new product mechanics and revenue models. You'll make build-vs-buy-vs-partner recommendations that shape Zego's competitive position. And you'll champion an experiment-first culture - using AI to compress discovery cycles, generate sharper insights, and ship at a velocity that sets the standard for the rest of the organisation.
You'll work closely with Zego's Leadership Team on strategic decisions, lead cross-functional programmes, and mentor Product Managers - raising the bar for how the entire product community operates.
Teams work better with time to collaborate and space to get things done. We call it Zego Hybrid some of us are in our central London office weekly, others monthly or quarterly. It is about finding the balance between face time and focus that produces great work and a healthy life around it.
We also make a point of getting everyone in the same room. Teams come together every quarter, and once a year the whole company does, properly. It is a serious investment and consistently one of the best parts of the year. Here is what the last one looked like.
Product Managers at Zego are change-makers. We build and scale data-driven, impactful solutions that enable Zego to offer competitive and personalised insurance. Working in a fast-paced Agile environment, our team thrives on innovation, cross-functional collaboration, and driving measurable outcomes.
We're building a product organisation where AI isn't a buzzword - it's how we work. From rapid prototyping with generative AI to using machine learning models that power our core pricing, our PMs operate at the frontier of what technology can do for insurance.
From enhancing pricing models to streamlining digital experiences, our Product team is instrumental in shaping the future of insurance.
At Zego, we operate like a high-performing sports team. We come together as one, driven by ambition, backed by real support, and united by a shared mission to win.
Working here means having the backing, the coaching, and an inclusive community of Zegons across the UK and Europe who celebrate your wins and raise your game. It also means holding ourselves to high standards moving with urgency, taking complete ownership, and embracing honest feedback that helps us continuously learn and evolve.
This is your opportunity for a career-defining experience, and one you will own.
Do not take our word for it. Read what Zegons say about us on Glassdoor.
If you're ready to help build the real-time, data-driven infrastructure for an intelligent world, we want to hear from you.
Zego, leading the AI evolution in insurance.
There's more to Zego than just a job. Check out our blog for insights, stories and more.
We were also named Best Insurance Company 2025.
We're an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.
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