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Chronic Pain Support Secretary

On-site in Worcester·Added today (last checked 9 Nov)

Worcestershire Acute Hospitals NHS Trust

44 open roles

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Our summary

Salary: £25,760 - £27,476 a year
About £1,840 - £1,940 a month after tax.
Closing date: Apply by Friday 13 November

The role

Job summary

*** This vacancy is currently only open to internal applicants from Worcestershire Acute Hospitals NHS Trust ***

The chronic pain support secretary role provides excellent support to the service and the patients in the county. The role requires a high level of secretarial skills and a keen eye for detail to support patients through their pain management journey. The pain management service provide care to patients countywide for patients who are struggling to manage their pain symptoms so a caring and understanding attitude is required to be able to support them.

Main duties of the job

Provide secretarial support to the Chronic Pain Consultant(s) and Specialist Nurse(s) at both Kidderminster Treatment Centre and Worcester Royal Hospital.

Assist in the coordination of the Chronic Pain Clinic Outpatient Service
Type all necessary correspondence and/or documentation generated by a patients journey through hospital services (including audio-typing) and maintain patient notes pertinent to these events
Act as a liaison between consultant teams and specialty based groups, the GP, the patient and other agencies involves to expedite the care and treatment of patients
Support with the Coordination of Admissions/Treatment lists as and when required

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Job description

Job responsibilities

Provide secretarial support to the Chronic Pain Consultant(s) and Specialist Nurse(s) at both Kidderminster Treatment Centre and Worcester Royal Hospital.

Assist in the coordination of the Chronic Pain Clinic Outpatient Service
Type all necessary correspondence and/or documentation generated by a patients journey through hospital services (including audio-typing) and maintain patient notes pertinent to these events
Act as a liaison between consultant teams and specialty based groups, the GP, the patient and other agencies involves to expedite the care and treatment of patients
Support with the Coordination of Admissions/Treatment lists as and when required

Person Specification

Qualifications

Essential

High general level of literacy and numeracy

Desirable

RSA Stage II Typing or equivalent qualifications
AMSPAR diploma or recognised training in medical secretarial work

Experience

Essential

Previous experience in dealing with patients/and or members of the public
Previous secretarial experience.

Desirable

Experience working as a secretary within the NHS.
Audio typing Experience

Personal Qualities

Essential

Friendly and courteous manner
Strong awareness of patient confidentiality.

Desirable

Assertive, logical and methodical approach to work
Ability to drive

Skills/ Knowledge

Essential

High level of computer literacy
Ability to prioritise workload effectively
Good verbal and written communication skills
Good organisational skills.

Desirable

Knowledge of PAS, CLIP, and Bluespier systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.