Costing Clerk

40-hour week | Monday to Friday | OTE £31,000

Join Williams Motor Group and become part of our Aftersales team in a key role that keeps our invoicing and warranty processes running accurately and efficiently.

As our Warranty Costing Clerk, you'll work closely with our Service and Parts teams, making sure invoices and warranty claims are processed correctly, manufacturer requirements are followed and outstanding claims are progressed through to completion.

Earnings potential & progression

We offer a £27,400 basic salary with £3,600 commission, giving an OTE of £31,000.

You'll also have the opportunity to develop your knowledge of BMW warranty processes and systems, supported by ongoing training and regular manufacturer updates.

Working pattern

This is a full-time role, working 40 hours per week, Monday to Friday, 8:30am to 5:30pm, giving you the benefit of a consistent weekday working pattern.

What makes this Warranty Costing Clerk role different

This is much more than simply processing paperwork.

You'll play an important part in the performance of our Aftersales department, making sure warranty claims and invoices are accurate, properly supported and progressed efficiently.

Working across both Williams and BMW systems, you'll monitor claims from submission through to payment, identify discrepancies and work closely with colleagues across Aftersales to maintain accurate documentation and maximise valid warranty claims while adhering to manufacturer requirements.

It's an ideal opportunity for someone who enjoys working with detail, takes pride in accuracy and wants to become an important part of a busy automotive Aftersales operation.

What you'll be doing as our Warranty Costing Clerk

• Processing and progressing invoices and warranty claims on behalf of the business
• Checking paperwork and supporting information is complete and accurate before processing
• Using BMW and Williams systems to formulate invoices and warranty claims correctly
• Maintaining accurate records and monitoring outstanding claims
• Checking manufacturer credits and querying missing or incorrect payments
• Ensuring warranty parts are correctly labelled, stored and prepared for return to the manufacturer
• Reviewing warranty claims with your manager
• Identifying and reporting any faults or irregularities within BMW or centre systems
• Supporting the maintenance of technician time records and invoice summaries
• Helping to maintain control of Work in Progress and ensuring there is no WIP over 45 days
• Supporting internal audit processes and wider Service Department administration when required
• Working with our Aftersales teams to improve documentation and maximise accurate warranty claims

What we're looking for

• Excellent organisation skills and attention to detail
• A methodical approach with a strong focus on accuracy
• Confidence working with systems, paperwork and financial information
• The ability to identify and resolve discrepancies
• Strong communication skills and the ability to work effectively across different departments
• The ability to manage your workload and follow outstanding items through to completion
• A proactive approach and willingness to continually develop your knowledge
• Previous warranty, costing, invoicing or automotive Aftersales experience would be advantageous

What we offer

• Prestige staff car options and staff discounts across the Group
• Great facilities and a professional, supportive team environment
• Generous annual leave - 30 days paid holiday (including Bank Holidays), increasing to 35 days with length of service
• £1,000 employee referral bonus for introducing great people to the business
• Medicash healthcare scheme to support everyday health costs
• Employee Assistance Programme (EAP) offering confidential support, advice and counselling
• Wellbeing courses and support to help you look after your physical and mental health
• Company pension scheme and life assurance cover for long-term security
• Employee reward and recognition schemes celebrating great performance
• Annual Williams summer staff event and children's Christmas party

Why work for Williams

Starting out in 1909, Williams has grown as a family business into much more than just a place to buy a car.

We're proud of our people, our heritage and our core beliefs and we're always looking for talented, driven individuals to help shape our next chapter.

Interested?

If you enjoy delivering great customer service and want to work in a forward-thinking, premium automotive business, we'd love to hear from you.