Service Advisor in Taunton

On-site in Taunton·Full-time·Added yesterday (last checked 27 Oct)

Vertu Motors

346 open roles

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Our summary

Salary: £36,429 a year
About £2,480 a month after tax.
Contract: Permanent, full-time hours
Closing date: Apply by Monday 7 December
Holiday: 25 days holiday + bank holidays

Vertu Motors is hiring for this role in several places. This vacancy is in Taunton.

Requirements

What we're looking for

For this role, we are looking for you to have a previous Automotive Service Advisor experience; this is essential for you to be considered. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines.

Nice to have

Previous experience within the role would be beneficial but is not essential.

Pay & benefits

What you'll get

We are offering a basic salary of £36,429 plus an excellent range of company benefits.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

25 days holiday rising with length of service - plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity

The role

Vertu Volvo Taunton - No Weekend Working!

Here at Vertu Volvo Taunton, we have a fantastic opportunity for an experienced Service Advisor to come and join our well established business.

If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you.

The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn't just about providing a service - its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.

What you'll do

You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out.

Hiring process

4 steps3 interviewsa task to do

Initial phone call
With The recruitment team · Phone call
An initial phone call with the recruitment team to find out more about the candidate and their experience.
Online psychometric assessment
Online test · Not every role
An online psychometric assessment, dependent on role.
First Interview
First interview stage.
Second Interview
Second interview stage.
Job offer

Applications are reviewed within 30 days; if you don't hear back after 30 days you have been unsuccessful.

Hiring process

Apply today to be considered for this vacancy.

If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check.