Senior Healthcare Support Worker

£25,760 to £27,476 a year per annum

1. Responsible for own actions, ensuring all patient interactions/observations are communicated to the appropriate healthcare practitioner.
2. Undertake agreed clinical and non-clinical tasks, extending range following training in defined practices. Ensure referral to the appropriate healthcare practitioner where appropriate.
3. Demonstrate technical and/or practical skills to ensure optimum patient management e.g. cannulation/ECG/manual handling of patients.
4. Organise own daily workload e.g. use and cleaning of identified medical and non-medical equipment (beds, hoists etc).
5. Undertake the role as discharge co-ordinator responsible to the nurse in charge, supporting with and maintaining patient flow, working alongside bed capacity manager and the MDT
6. Assist with personal patient care e.g. bed-bathing and feeding
7. Frequent processing of patient property and valuables, ensuring accurate documentation where appropriate

• Support less experienced members of staff in their orientation to the ward and role. Provide leadership and support to more junior support workers
• Utilise IT systems to secure accurate and timely patient data
• Support the team in expected and unexpected clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need
• Support staff and patients exposed to difficult situations arising in the clinical area e.g. after receipt of bad news or following an unexpected event
• Maintain a clean, safe environment ensuring adherence to Trust standards of cleanliness, hygiene and infection control at all times.
• Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.
• Act as a supervisor/mentor for new starters to the department

If you have any questions about this opportunity or would like to arrange a visit to our department then please contact Ward 41 Ward Manager - Juliet Efe on 02476967813

For further details of the role please see the attached job description.

Ward 41 is looking for experienced healthcare support worker to take on the role of a Senior Healthcare support worker to support a newly developed service and expanding workforce.

Ward 41 is a 36 bedded unit which has 12 Hyper-Acute Stroke beds and 24 Acute Stroke beds. The successful post holder will be dynamic, flexible and have a positive attitude. They will become part of a multi-disciplinary, compassionate, collaborative and enthusiastic team who strive to deliver the best care for patients.

Are you looking for a challenge? Come and join our friendly, innovative team.

Our services include providing emergency stroke treatments for patients across Warwickshire. Following emergency treatment, we support patients with the next step in their journey and recovery, which is undertaken either in the community or at either George Eliot Hospital or Royal Leamington Spa Hospital.

Come and join our world class team of highly skilled professional nurses and enjoy the wealth of experiences and satisfaction you can gain.

• oLevel 3 BTEC Diploma or willing to work towards oEquivalent qualification in a healthcare related subject. oGCSE Maths and English or equivalent qualification oCare Certificate Completion
• oRecent Band 2 clinical experience in a hospital/community environment as a HCSW or equivalent. oKnowledge of care and related procedures, & clinical observations oCompletion and evidence of competencies appropriate to the role
• oSpecify any specialist (depth and extent of) knowledge required. oUnderstanding of Trust Policy and Procedures e.g. safeguarding, confidentiality, GDPR, infection prevention and control.
• oEffective verbal and written communication skills, with the ability to communicate sensitively. oCompetent in skills relevant to service area e.g. Venepuncture, bladder scanning, catheter removal and ECG recording or skills relevant to the clinical/service area oCompetent in the use of basic IT systems and electronic patient records. oAbility to work independently within agreed competencies and as part of a multidisciplinary team. oAbility to follow care plans, policies, procedures and clinical instructions whilst exercising initiative within the scope of the role. oCapable of dealing with sensitive and distressing situations.
• o Evidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace. For posts with managerial responsibility only o Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals Coventry and Warwickshire NHS Trust

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

United Kingdom

United Kingdom

https://www.jobsatuhcw.co.uk (Opens in a new tab)

11 November 2026

Agenda for change

Band 3

Permanent

Full-time

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry