Senior Healthcare Support Worker

Employer information

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

Job overview

The Royal London Hospital is looking to recruit a Healthcare Support Worker (HCA) Band 3 who will work in Adult Critical Care Unit (ACCU). This post is open to individuals who are both experienced Healthcare Support Workers as well as attracting individuals who are new to care. You will receive support to complete the Band 3 competencies and progress into a Band 3 role within 6 months upon successful completion of all required competencies; until then, you will be placed at a Band 2 salary.

We are looking for compassionate and motivated individuals who are passionate about delivering high-quality, person-centred care in a hospital setting. The role involves undertaking a range of delegated clinical tasks, such as:

• Patient observations (e.g., monitoring vital signs)
• Assisting with personal care and mobility
• Supporting patients' nutritional and hydration needs
• Undertaking limited range of delegated duties (e.g. taking blood pressure, recording ECG, MRSA screening)
• Simple wound dressings
• Strong teamworking and communication skills are essential to ensure the comfort, wellbeing, and safety of our patients.
• An excellent communicator, they have experience of working in a team, to ensure the comfort, wellbeing and safety of our patients.

As part of the recruitment process for this post, candidates will be required to complete an online literacy and numeracy test and only if they pass this, will they be invited to a formal interview.

Main duties of the job

The post holder will be an integral part of the nursing team actively taking part in meeting the needs of patients and of the service in accordance with agreed standards under direct supervision of the registered nurse. The post holder will continue to develop essential competencies though training and practice to ensure safety and quality are the priority.

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Person specification

Qualifications

Essential criteria

• Completion of Care Certificate or equivalent.
• Basic literacy and numeracy skills (English and Math's GCSEs or equivalent.)
• Evidence of ongoing personal development.

Desirable criteria

• Level 2 support worker Apprenticeship

Experience

Essential criteria

• Demonstrable experience of working in a clinical healthcare setting.
• Experience of dealing with the public.

Skills

Essential criteria

• Evidence of providing high quality care.
• To be aware of incident reporting systems and escalation processes.
• Evidence of effective interpersonal skills.
• Evidence of good organizational skills.
• Self-motivated to work under minimal direct supervision.
• Ability to work as part of a team.
• Good communication skills, written and verbal.
• Basic keyboard/ computer skills (e.g. ability to enter patient data onto computer records).
• Contributes to updating patient records,
• To always protect and maintain patient confidentiality and follow information governance policies and procedures.

Desirable criteria

• Prepared to undertake further training to develop the necessary competencies and skills.
• Depending on specific service arrangements, to supervise and train more junior staff.

Additional employer information

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect. We aim to create an equitable working environment where every individual can fulfil their potential.

As an Equal Opportunities Employer we actively support applications from individuals' who apply under the Guaranteed Interview Scheme and will process your application as appropriate.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.

By applying for this post you are agreeing to Barts Health NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so. As such, you may be required to undertake a Disclosure and Barring Check as part of the recruitment process if appointed to a post with direct access to children or vulnerable adults.

Barts Health promotes active travel as part of its goal to reach Net Zero. Each site is accessible by public transport and the Trust has a cycle to work scheme and some sites have Brompton Hire Pods.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received.

Documents to download

• JD/PS (PDF, 544.9KB)
• Our Values and Behaviours (PDF, 334.9KB)
• Policy Statement on the Recruitment of Ex-Offenders (PDF, 92.0KB)
• Candidate Information Pack (PDF, 549.5KB)