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Senior Healthcare Support Worker

On-site in York·Part-time·Added today (last checked 9 Nov)

Our summary

Salary
£25,760 - £27,476 a year

About £1,840 - £1,940 a month after tax.

Work mode
On-site, York
Contract
Part-time
Closing date
Apply by Tuesday 10 November
Holiday
27 days holiday
Commute
Cycle to work scheme

Skills

The role

Job summary

We are looking for an enthusiastic individual, with a desire to play an active part in the provision of high-quality specialist bladder and bowel nursing care.

We want to recruit a caring and motivated Senior Healthcare Support Worker to provide the best possible care to our patients. Previous experience of caring for people at home would be preferrable however, a commitment to providing care to a high standard is essential.

You will have the willingness to extend and develop your skills within the Specialist Bladder and Bowel Service and have the ability to apply your knowledge and skills to practice.

You will be involved in delivering patient care within our newly introduced Continence Assessment and Treatment Service (CATs). Working alongside the Specialist Nurses and Nursing Associate, this new model for managing continence referrals and assessments gives patients an opportunity to receive a more detailed assessment where an appropriate treatment plan is agreed, identifying patients who have more complex needs early and referring into the specialist service.

It is a requirement of the role that you have the ability to drive yourself and your equipment across the locality on occasion. Travel expenses will be covered and parking at our community sites is free for clinical staff.

If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post.

Main duties of the job

Primarily support the Continence Assessment and Advisory Service, working under the direction of the Registered Specialist Nurse.

Work independently on delegated activities once trained and assessed as competent.

Support patients with bladder and bowel dysfunction by providing agreed lifestyle, treatment and after-care advice.

Undertake delegated clinical activities, including:

  • Bladder scanning
  • Male and female urethral catheterisation
  • Review of patients previously assessed by the service
  • Follow up patient telephone review

Recognise and promptly escalate changes in a patient's condition, safeguarding issues, risks or clinical concerns.

Refer or signpost patients to services such as District Nursing and Occupational Therapy through agreed pathways.

Escalate patients to the Bladder and Bowel Specialist Nurse when indicated.

Support clinic coordination, including appointment allocation, changes, letters, review bookings and routine queries.

Use SystmOne to record patient information accurately and promptly.

Order continence pad samples and full product deliveries following an agreed assessment or reassessment.

Respond to routine product queries and promote the appropriate, cost-effective use of continence products.

Support agreed liaison, product support and training arrangements with Essity.

Contribute to service improvement, audits, data collection and projects, including washable product initiatives

About us

To find out more about working for our Trust, please visit:

https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job description

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Education and Training
Essential
  • Level 3 vocational qualification in a health/social care related subject or will undertake the Level 3 Diploma (QCF) appropriate to the clinical area, as provided by the Organisation.
  • L2 Functional/Key skills OR equivalent clinical experience in a community setting
Desirable
  • Minimum of C grade GCSE or equivalent in English and Maths
Experience & Knowledge
Essential
  • Previous experience working and communicating with the public in a health/social care/educational setting.
  • Understanding of the role of a Senior Health Care Support Worker
Desirable
  • Experience of working in a multidisciplinary team in health/social care or education
Skills & Attributes
Essential
  • Basic IT skills
  • Demonstrate effective communication skills
  • Able to work independently without direct supervision
  • Ability to manage, prioritise and organise own workload with advice and consultation
Desirable
  • Advanced IT skills e.g. spreadsheets, PowerPoint or ECDL qualification
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Clementhorpe Health Centre

Cherry Street,

York

YO23 1AP

United Kingdom


Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Details

Date posted

27 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

419-8380687-SHSW-CM

Job locations

Clementhorpe Health Centre

Cherry Street,

York

YO23 1AP

United Kingdom


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