Band 4 Medical Secretary Supervisor - Infectious Diseases in Birmingham

£28,392 to £31,157 a year

We are seeking an experienced and motivated Band 4 Medical Secretary to provide a professional and confidential secretarial service within the Infectious Diseases Department.

The post holder will support consultants and the multidisciplinary team by managing clinics, processing referrals, preparing clinical correspondence, maintaining patient records, arranging appointments and investigations, and acting as a key point of contact for patients and healthcare professionals.

This is an excellent opportunity to join a supportive team and contribute to the delivery of high-quality specialist care for patients with infectious diseases

The post holder will provide a professional and confidential medical secretarial service to Consultants and the multidisciplinary team within the Infectious Diseases Department, supporting the delivery of high-quality patient care.

Responsibilities include preparing clinical correspondence, managing consultant diaries and clinics, processing referrals, arranging appointments and investigations, maintaining accurate patient records, and supporting the effective management of patient pathways. The post holder will also act as a key point of contact for patients, GPs, healthcare professionals, and external agencies, responding to enquiries in a professional and timely manner.

Working closely with clinical and administrative colleagues, the Medical Secretary will ensure clinic outcomes, follow-up appointments, and investigations are actioned appropriately, while supporting waiting list management and service performance. The role requires excellent organisational, communication, and IT skills, with the ability to prioritise workloads, maintain confidentiality, and work effectively both independently and as part of a team.

The post holder will adhere to Trust policies, information governance standards, and data protection requirements, while contributing to continuous service improvement and providing cross-cover when required.

The successful candidate will have excellent organisational, communication, and IT skills, with the ability to manage competing priorities while maintaining accuracy and confidentiality. Previous secretarial or administrative experience within an NHS or healthcare setting, together with knowledge of patient administration systems and medical terminology, is desirable.

There will be a typing test on 5th November and the successful candidates will be invited back for an interview on 12th November.

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

United Kingdom

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

23 October 2026

Agenda for change

Band 4

Permanent

Full-time

304-9019864

Heartlands Hospital

Bordesley Green E

Birmingham

West Midlands

United Kingdom