Receptionist/Administrator

Job Description - Receptionist/Administrator

Hours of WorkHours per week : 30 hours per week, Tuesday to Friday, 8.00am - 4.00pm, term time plus Inset days.

Salary: Actual £17,891 p/a (£25,918 FTE)

Job Purpose

To provide a professional, welcoming and efficient reception and administrative service that supports the effective day-to-day operation of the Academy. Working under the direction of your Line Manager, the post holder will undertake a range of administrative, clerical and financial tasks in accordance with established procedures and policies, while acting as a key point of contact for pupils, parents, staff and visitors.

The role will contribute to maintaining a positive and professional image of the Academy and Trust through the delivery of high-quality customer service and administrative support.

Duties and responsibilities

• Process telephone calls and ensure appropriate action is taken
• Operate standard office equipment
• Undertake routine clerical duties including generating documents, filings, data input
• Deal with visitors to Heath Lane Academy in line with United Learning policies and procedures
• The post holder will have a shared responsibility for providing first aid support across the Academy, with full training provided where required.

Operational Planning

• To assist with the planning of school visits and events such as parent's evenings, open days etc

Service Provision

• Undertake reception duties ensuring a welcoming and pleasant atmosphere
• Deal with enquiries from parents, staff, pupils and external agencies
• Deal with telephone enquiries, take messages and pass on appropriately
• Maintain pupil filing, including electronic filing
• Undertake routine financial administration
• Maintain data records and collate reports under direction
• Assist with data production
• Undertake administration duties, generating documents, letters and communications

Please see candidate application pack for full details of the vacancy.

Heath Lane Academy:

Heath Lane Academy offers a vibrant, caring and aspirational learning environment for the young people of our community. Our mission is to 'develop good people' and we pride ourselves on the high expectations we have of our pupils in everything that we do. Our school has improved significantly in recent years and our pupil numbers continue to grow as a result.

Our school culture, based on our values of Work Hard, Be Kind and Be Respectful, demands that pupils are well behaved and demonstrate a positive attitude to their education. Pupils and staff understand that our strong culture gives our pupils the best possible chance to be successful in their lives and make a positive contribution to our community and wider society.

Every member of staff at Heath Lane Academy has a responsibility to promote and safeguard the welfare of children and young people with whom they come into contact.

We are an inclusive academy and strive to be a learning, caring and thriving institution.

We take the safeguarding of pupils and staff seriously at Heath Lane Academy. All staff are expected to support this ethos.

United Learning:

United Learning is an exciting organisation to work for; there is a real focus on developing people and empowering innovation where staff are appreciated and celebrated. A key benefit of being part of United Learning is to have the support of colleagues across the wider group and ample opportunities to network; we recognize the powerful impact that collaboration and partnership have on colleagues. The Group's aim is to ensure that the technology, finance, HR, and data support is provided more effectively and efficiently than would otherwise be possible, so that leaders can focus on educational leadership.

United Learning is an inclusive employer and is committed to creating and sustaining a more ethnically diverse workforce. Therefore, we would very much welcome applications from professionals of all backgrounds who share our commitment but especially those of minority ethnic origin. We do hope you will get in touch with any questions you may have ahead of submitting your application.

Further information:

We encourage informal discussion regarding the role. If you are unsure about the role, have more questions, or would like to visit prior to applying, please email melanie.osborne@heathlaneacademy.org.uk

Our pledge, to all our academy teachers, is that by working for us you will benefit from more pay, more time, and more support.

Please note - We reserve the right to interview and offer to a strong candidate prior to the closing date. It is strongly recommended that candidates submit their application as soon as possible.