Bar Duty Manager

19th November 2026 - 4th January 2027
£15.00/hr

Job Title: Bar Duty Manager

Department: Bars

Reports To: Bar Manager

Responsible For: Bar & Concessions Staff

Rate of Pay: £15.00/hr (plus holiday pay) - 40-48 hours per week over 6 days

Dates of Work: 13th Nov 2026 to Jan 7th 2027

The Festival Bar duty Manager is responsible for the successful operation of one or multiple festival bars on their site. The role oversees bar setup, staffing, stock control, customer service & licensing compliance while ensuring fast, safe, and efficient service in a high-volume environment.

The Festival Bar Duty Manager leads bar teams during live trading periods and plays a key role in delivering a positive customer experience.

Key Responsibilities

Bar Operations

• Support the management of day-to-day operation of festival bars during live events
• Ensure bars are fully prepared and operational before gates open
• Monitor service flow, queue management, and transaction speed
• Maintain high standards of cleanliness, organisation, and presentation

Team Leadership & Staff Management

• Supervisors concessions teams, bartenders, barbacks, supervisors, and support staff

• Support the allocation of positions and of staff deployment during service

• Motivate and support teams in high-pressure environments

• Ensure staff welfare and maintain a positive working environment

Stock Management

• Monitor stock levels and coordinate replenishment throughout the day

• Minimise wastage, breakage, and stock loss

• Coordinate with stock managers and logistics teams to maintain supply

Customer Service

• Deliver a fast, professional, and friendly customer experience

• Handle customer complaints and escalations effectively

• Support smooth customer flow and minimise excessive queue times

Compliance & Safety

• Ensure compliance with licensing laws and Challenge 25 procedures

• Maintain health & safety standards across the bar operation

• Monitor intoxication levels and support responsible alcohol retailing

• Ensure incident reporting procedures are followed where necessary

Event Setup & Breakdown

• Assist with bar builds and operational setup

• Ensure equipment, refrigeration, taps, and POS systems are functioning correctly

• Support post-event breakdown and stock return procedures

• Ensure bars are left clean, safe, and operationally compliant

Skills & Experience Required

Essential

• Knowledgable in managing high-volume bars, festivals, or hospitality operations

• Strong leadership and team management skills

• Excellent organisational and communication ability

• Good understanding of licensing laws and responsible alcohol service

Desirable

• Festival or outdoor event experience

• Personal Licence Holder certification

• Experience managing large temporary workforces

Staff Benefits

• Free entry to shows at Underbelly venues (subject to availability).
• 25% discount at Underbelly bars.
• Staff social events.

Equal Opportunities

Underbelly is committed to reducing its environmental impacts in its everyday operations. We are also committed to maintaining the open-access policy of Underbelly. We are an equal opportunity employer and welcome applications from all sectors of the community.

It is the policy of Underbelly to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, sex, sexual orientation, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable.

We expect employees to support these commitments and to assist in their realisation.