Duty Manager

Our ideal candidate will assist in the safe and efficient running of customer facing areas, as well as Duty Management and operational requirements of the building. They will be confident in dealing with members of the public and managing a team. They will have a professional, proactive, and 'can do' attitude to work, and will take pride in delivering a clean, safe, and enjoyable environment through excellent customer service and attention to detail.

The Chiswick Cinema opened in 2021 and became the first cinema to open in Chiswick since the 1930s. The venue boasts five screens, a café bar and a Lounge and Terrace. Film fans can enjoy a mixture of current releases, film seasons and event cinema in luxurious surroundings.

A self-motivated individual with a genuine passion for cinema and entertainment, who will have strong customer service skills, the desire and ability to make a difference and passion for the film and entertainment industry

• Proven ability to effectively work in a multi-tasking environment
• An exceptional eye for detail for written, numeracy and verbal communication
• Willingness to learn new skills
• Great team spirit
• Strong communication and listening skills when dealing with colleagues, members of the public, key stakeholders, and industry colleagues
• Highly driven, organised, and able to work calmly and effectively in a fast-paced environment
• Experience in addressing and managing customer complaints and dissatisfaction.
• Experience of leading and supervising a team.
• An eye for detail and a passion for delivering outstanding customer experiences

Founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is an award-winning global live-entertainment business, producing plays and musicals, theatre and venue ownership and operations, live music and comedy, events and hospitality, Performing Arts education, ticketing, the distribution and filming of event cinema and TV live-streaming innovative content through Trafalgar Releasing Ltd (from David Tennant in Macbeth to Taylor Swift).

Trafalgar Entertainment is home to Trafalgar Theatres (with 23 venues in the UK, Sydney, London, and across the UK), including four London Theatres - Trafalgar Theatre, The Bridge Theatre, and the new British Airways Theatre, Olympia.

We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.

Position Title

Duty Manager

Location

Chiswick Cinema

Contract

Zero Hours

Hours

Flexible

Annual Leave

Paid at 12.07% of hours worked

Salary

£15.65 per hour

Job Description

Download a full Job Description

£15.65 per hour

Location: Chiswick, London, W4 1SH, GB