Finance Systems Lead

Who We Are

Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women's Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that's always dared to push boundaries, breaking new ground and rewriting history.

We are at our brightest when we're all together. Our club, our teams, our community. We are entering a new era at Tottenham with a new club strategy, new leadership, and a focus on putting our fans at the heart of everything we do as we continue to strengthen our connection with our DNA, our home, and each other.

We're at our brightest when we're all together. Our Club, our teams, our community.

Role Purpose

Reporting to the Senior Finance Operations Manager, the Finance Systems Lead is the operational and strategic owner of the Club's finance technology ecosystem, with Workday Financials at its core, and will act as the lead for the adoption of AI, automation and emerging technology across Finance.

The role is responsible for ensuring Finance systems are robust, well-controlled and used to their full potential, while identifying opportunities to simplify processes, automate manual activity, improve user experience, strengthen controls and enable better financial insight.

You will act as the key link between Finance, Business Analytics, Technology and the wider business, translating operational and business requirements into practical, scalable technology solutions.

A key part of the role will be shaping how Finance adopts AI. You will identify high-value use cases, develop and implement practical AI-enabled solutions, establish appropriate governance and controls, and build capability across the Finance team so that AI becomes embedded in day-to-day ways of working.

You will own and develop the Finance systems, automation and AI roadmap, balancing day-to-day system performance with longer-term transformation across Workday, Microsoft technologies, reporting platforms and the wider Finance technology landscape.

This is a hands-on Finance technology and transformation role, ideally suited to someone who thrives at the intersection of Finance, systems, data, automation and AI.

Key Responsibilities

• Own the end-to-end administration, configuration and optimisation of Workday Financials and associated Finance systems.
• Act as the internal Workday subject matter expert, supporting users and ensuring the platform continues to meet the evolving needs of Finance.
• Own the Finance technology roadmap across systems, automation, reporting and AI, establishing clear priorities and delivering measurable improvements.
• Act as the Finance lead for AI adoption, identifying and prioritising opportunities where AI can improve efficiency, controls, decision-making and financial insight.
• Develop and implement practical AI and automation solutions across Finance, working with Technology and other teams to move opportunities from ideas and pilots into sustainable day-to-day processes.
• Champion effective use of AI technologies across Finance, developing use cases, workflows and standards that enable teams to work more effectively.
• Explore opportunities to apply AI and automation across areas including Accounts Payable, Accounts Receivable, month-end, reconciliations, reporting, forecasting, financial analysis and Finance operations.
• Establish appropriate governance for Finance AI use, ensuring solutions are secure, controlled, auditable and aligned with the Club's wider technology, data and information-security policies.
• Build AI capability across Finance through training, demonstrations, guidance and practical adoption, helping colleagues understand how AI can enhance rather than simply replicate existing processes.
• Lead the Club's continued adoption of Workday Financials, including system updates, enhancements and integrations, coordinating with Technology, Workday and third-party partners.
• Collaborate closely with Finance and other teams to streamline processes and maintain data integrity across systems.
• Drive best-practice use of Workday across General Ledger, Accounts Payable, Fixed Assets, reporting and other Finance processes.
• Support and improve Finance-related processes and integrations across Salesforce, Tableau, Microsoft technologies and other core Club systems.
• Own appropriate Finance systems governance, including user access, security, change controls and segregation of duties.
• Support month-end and year-end close from a systems, reporting, automation and AI perspective, continually identifying opportunities to reduce manual activity and improve control.
• Develop and maintain financial reporting and dashboards, partnering with Business Analytics to improve the accessibility, automation and quality of Finance information.
• Lead user training, change management, testing and onboarding as new systems, functionality, automation and AI capabilities are introduced.
• Lead troubleshooting and issue resolution, managing Workday support cases and working with external partners where required.
• Keep Finance informed of relevant developments in AI, automation and Finance technology, proactively assessing where emerging capabilities could create value for the Club.

What You Will Bring

• Proven experience managing or supporting Workday Financials or a similar enterprise Finance system within a complex environment.
• Strong understanding of core Finance and accounting processes; a professional qualification such as AAT, ACA, ACCA or CIMA would be advantageous.
• Strong knowledge of Workday Financials configuration, reporting and security is highly desirable.
• A strong interest in and practical understanding of AI, automation and emerging technology, with the ability to identify where these technologies can create meaningful value within Finance.
• Experience using or implementing AI-enabled productivity or automation tools, such as Microsoft Copilot, Power Platform or comparable technologies, would be highly advantageous.
• Ability to translate Finance processes and pain points into automation and AI use cases, moving from problem identification through to implementation and adoption.
• An understanding of the risks and governance considerations associated with AI, including data security, accuracy, human oversight and appropriate controls.
• Experience working with Salesforce or other enterprise CRM platforms, particularly where they interact with Finance, revenue, billing or reporting, would be advantageous.
• Demonstrated ability to work cross-functionally and communicate effectively with Finance, Technology and senior stakeholders.
• Strong analytical and problem-solving skills with the ability to translate business requirements into effective system solutions.
• Experience delivering financial systems implementations, upgrades, automation or process improvements.
• Experience of project, testing or change management within a Finance systems environment would be highly desirable.

Personal Attributes

• Technically curious and forward-thinking, with a genuine interest in how AI and emerging technology can transform Finance.
• Comfortable challenging established ways of working and asking whether processes can be simplified, automated or redesigned.
• Commercial and pragmatic, focusing on technology that delivers genuine business value rather than technology for its own sake.
• Collaborative and proactive, with strong relationship-building skills.
• Adaptable, resilient and solutions-focused in a fast-paced environment.
• Highly organised, able to manage multiple priorities with clarity and focus.
• A confident communicator who can make systems, data and AI understandable and accessible to non-technical Finance colleagues.
• Knowledge or experience of Workday Prism Analytics and Workday Adaptive Planning would be advantageous.
• Experience using Jira to manage development requests, system enhancements, testing and issue tracking would be advantageous.

Safeguarding & Recruitment Statement

Safeguarding is fundamental to the success in all that we do. The Club follows a Safer Recruitment process for all roles. Successful candidates are to be reminded they would be subject to proportionate background, DBS and reference checks as required.

We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.

Reasonable Adjustments

We are committed to providing an inclusive and accessible recruitment process and will make reasonable adjustments at any stage of the application or interview process to support candidates with disabilities or specific needs. Please let us know if you require any adjustments so that we can ensure you have a fair and positive experience.

Please note that we reserve the right to close this vacancy early should we receive a high volume of applications or due to business needs, so early applications are encouraged.