Operational Resilience Governance Manager

• Experience in governance and oversight of operational resilience frameworks.
• Proven ability to produce high-quality reports and insights.
• Expertise in coordinating assurance programmes and resilience reporting.
• Strong analytical skills and attention to detail.
• Recognised professional accreditation in business continuity, operational resilience or a related discipline, preferably MBCI, or equivalent depth of professional experience.

• Familiarity with regulatory expectations and internal standards.
• Experience in business continuity planning and incident response.
• Knowledge of dependency mapping and vulnerability tracking.
• Ability to engage and train business teams effectively.

The Operational Resilience Governance Manager and play a key role in shaping, coordinating and enhancing the Group's Operational Resilience Framework. This is an exciting opportunity to contribute to a strategically important capability within a growing resilience function, helping to ensure the organisation can continue to deliver critical services to clients, advisers and stakeholders in the face of disruption.

Working at the heart of the Operational Resilience and Business Continuity team, you will be responsible for maintaining and evolving governance arrangements that support the Group's resilience objectives. Acting as a central point of coordination across multiple business areas, you will bring together information, insights and activities from across the organisation to ensure resilience risks, vulnerabilities and remediation plans are effectively identified, monitored and reported

• Provide oversight and coordination of our Operational Resilience and Business Continuity systems.
• Coordinate the annual Operational Resilience Assurance programme.
• Identify and review Important Business Services and Impact Tolerances.
• Produce high-quality resilience reports for executives and committees.
• Maintain oversight of resilience risks, vulnerabilities, and remediation plans.
• Coordinate evidence for the Group Operational Resilience Self-Assessment.
• Support oversight of Material Third Parties and suppliers.
• Develop metrics and dashboards to monitor operational resilience.
• Facilitate business engagement and training activities.
• Contribute to internal forums and governance meetings.
• Support major incident preparedness and response activities.