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Clinical Support Worker Higher Level in Middlesbrough

On-site in Middlesbrough·Full-time·Added today (last checked 10 Nov)

Our summary

Salary
£25,760 - £27,476 a year

About £1,840 - £1,940 a month after tax.

Work mode
On-site, Middlesbrough
Contract
Full-time
Closing date
Apply by Friday 20 November

Skills

Nice to have

South Tees Hospitals NHS Foundation Trust is hiring for this role in several places. This vacancy is in Middlesbrough.

The role

Job summary

Are you compassionate, reliable, driven and ready for a challenge? If so, we look forward to welcoming you to join our dynamic, motivated and friendly team.

The Clinical Support Worker-Higher level role has been developed to support the clinical team in caring for Cardiothoracic ITU patients and their loved ones, and ensuring clean and organised clinical areas.

We are looking for someone who with healthcare experience, preferably in acute care, and who possess the following attributes. Excellent communication, interpersonal and organisational skills. Ability to work confidently and collaboratively across professional boundaries and use your initiative. Ability to work flexibly according to the day-to-day service needs. Willingness to develop within this role.

We have a dedicated critical care education team. We will support you to develop your confidence and competence through a programme of supervised practice, bespoke critical care specific competencies and study days.

Main duties of the job

The post holder has a duty of care to patients and is expected to fully comply with best practice standards and comply with Trust policies for personal & patient safety and the prevention of healthcare associated infections.

The post holder will be responsible for supporting Nursing staff in providing care for the critically Ill and dependant patients post cardiothoracic surgery and procedures.

To be an active member of the multidisciplinary team by demonstrating a range of essential skills to meet the needs of the CICU patient in a safe caring environment that promotes dignity, privacy and respect.

Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)

Care certificate

Level 3 vocational qualification

or

Short courses and completion of

competency workbook equivalent

to Level 3 in a range of patient and

clinical care duties

and/or

Equivalent knowledge and

experience in a range of clinical

care duties equivalent to Level 3;

  • Theoretical knowledge
  • Experience of a range of

care and related procedures

  • clinical observations
  • knowledge of relevant

legislation

About us

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We are committed to fostering an inclusive recruitment process and welcome applications from suitably qualified candidates, including those who first language is not English.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Qualifications
Essential
  • Numeracy and Literacy Level 2 or Maths & English GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
  • Care Certificate (if you don't hold this certificate, you would be expected to complete this during your first 6 months of employment)
  • Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation
Experience
Essential
  • Experience of working in health or social care.
  • Ability to work Independently or as part of a team
  • Experience of undertaking and recording clinical observations and escalation of changes or findings.
Desirable
  • Experience of working in an NHS care role
Knowledge
Essential
  • Awareness of GDPR and the need for confidentiality
  • Excellent interpersonal, communication & active listening skills. Ability to adopt appropriate styles & methods of communication.
  • Commitment to the needs of the service including a flexible and adaptable approach in the work environment/work practices
  • Commitment to adhere to Trust Policies and Procedures. Understanding of cultural differences & needs.
  • Ability to sensitively deal with sensitive or emotionally challenging situations
  • Effective communication skills
  • Timekeeping, planning & prioritisation skills.
  • Basic IT skills to use electronic patient records & other Trust systems.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom


Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Details

Date posted

10 November 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

328-CSU5-8368595

Job locations

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom


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