Information, Advice and Guidance Adviser

Help young people find their next step. And make it count.

Are you an experienced careers or youth professional who knows how to engage young people, build trust and turn uncertainty into positive next steps?

We're looking for a dynamic, experienced and motivated Information, Advice and Guidance (IAG) Adviser to join Sheffield City Council's Community Youth Services.

This isn't a role where you'll spend every day behind a desk.

You'll work directly with young people across Sheffield, meeting them in schools, their homes and community settings, helping them overcome barriers, explore their options and progress into education, employment or training.

The difference you'll make

Some young people know exactly where they want to go. Others need someone alongside them to help work it out.

You'll manage your own caseload and build purposeful relationships with young people, helping them set goals and take practical steps towards achieving them. A key part of the role is identifying what is getting in the way of progression and working creatively with the young person, their family and other professionals to help remove those barriers.

No two young people are the same, so we don't want someone who simply follows a script.

We want an Adviser who can listen, build trust, challenge when appropriate and find solutions.

We're looking for someone who

• Has strong experience of working with young people, ideally within careers guidance, youth services, education, employability or a related field.
• Can provide high-quality careers information, advice and guidance that helps young people make informed decisions.
• Is confident engaging young people who may have become disconnected from education, employment or training.
• Can build effective relationships with families, schools, colleges and partner services.
• Is organised, resilient and comfortable taking responsibility for a varied caseload.
• Brings energy, initiative and professional curiosity to their work.
• Most importantly, believes in young people's potential and doesn't give up easily when progress takes time.

We're particularly interested in people who bring relevant experience and transferable skills.

Why join us?

You'll become part of Sheffield's wider Community Youth Services, working alongside colleagues focused on helping young people thrive.

You'll have the opportunity to:

• Do work where you can see the difference you're making.
• Work directly in Sheffield's communities rather than being confined to an office.
• Join colleagues with a shared commitment to improving young people's outcomes.
• Bring your own experience, judgement and ideas to the role.
• Continue developing professionally within children's and youth services.

Sound like you?

If you're an experienced practitioner looking for a role with purpose, variety and the opportunity to make a lasting difference, we'd like to hear from you.

Don't just help a young person choose their next step. Help them believe they can take it.

Join Sheffield's IAG Service and help young people move towards the future they want.

What we offer

• Flexible and hybrid working arrangements where service needs allow.
• A generous annual leave entitlement, with the option to purchase additional leave.
• Membership of the Local Government Pension Scheme.
• Access to a wide range of learning and development opportunities.
• Wellbeing support and employee assistance services.
• A supportive and collaborative culture where ideas and contributions are valued.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we'll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Read about the new job evaluation process to be introduced at Sheffield City Council.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.

For informal enquiries, please contact john.moloughney@sheffield.gov.uk or lorraine.jones@sheffield.gov.uk