Commercial Technology & Transformation Manager

What we're looking for

We're looking for someone who combines strong technical expertise with commercial understanding, excellent stakeholder management skills and a genuine passion for making things better.

You'll ideally bring

• Proven experience developing, managing and improving business technology platforms, particularly Microsoft Power Platform, Monday.com and SharePoint.
• Strong knowledge of system integration, automation, APIs, SQL and integrated planning or ERP solutions.
• A successful track record of delivering technology-led transformation, turning complex or manual processes into efficient, connected solutions.
• The ability to translate technical challenges into practical business solutions and communicate their value to stakeholders at all levels.
• Strong programme management, planning and organisational skills, with experience delivering change across multiple teams.
• An understanding of commercial planning, product lifecycles, sourcing and profitability, ideally gained within a retail or multichannel environment.
• Experience leading, coaching and developing others, with a collaborative and supportive leadership style.

 

Why this role?

This is more than a systems or programme management role. It's an opportunity to shape how our commercial business operates, influence strategic decisions and introduce technology that genuinely makes people's working lives easier.

You'll have the opportunity to challenge existing ways of working, bring fresh ideas to the table and play a central role in building a more connected, efficient and future-ready commercial function.

 At Screwfix, Your Wellbeing Comes First:

Financial wellbeing

• Wagestream access to track earnings and save
• Access to the Kingfisher Share Scheme
• Colleague support fund
• Exclusive offers and discounts via our Hapi app
• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes
• Coaching and mentoring to help you thrive
• Access to wellbeing resourcing including PepTalk
• Support networks available  

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE 

#LI-Hybrid

Overview

Are you passionate about using technology to simplify complexity, drive innovation and transform the way businesses operate?

We're looking for a forward-thinking, commercially minded Commercial Technology & Transformation Manager to help shape the future of our commercial operations.

This is an exciting opportunity to take ownership of our commercial technology landscape, driving smarter ways of working through automation, integrated systems and data-led decision-making.

Reporting to the Senior Range, Space and Format Manager, you'll play a key role in transforming how our commercial teams plan, collaborate and deliver. Working closely with our Technology team and senior stakeholders, you'll turn complex challenges into practical, innovative solutions that make a real difference.

If you thrive on improving processes, connecting systems and bringing people on a journey of change, we'd love to hear from you!

What's in it for you?

• Discretionary annual bonus up to 20%
• 33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
• Hybrid working with up to 2 days working from home
• Flexible start and end times around core working hours
• Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
• EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
• Up to 14% employer pension contributions
• Life cover up to 4x your salary
• Health cash plan and discounted gym memberships (up to 25% savings)
• 20% discount at Screwfix and B&Q

Responsibilities

What you'll be doing

• Driving commercial transformation: Lead the development and delivery of our commercial technology roadmap, replacing manual processes and fragmented spreadsheets with smarter, connected solutions.
• Owning our technology platforms: Take the lead on developing and optimising tools including Monday.com, Microsoft Power Platform (Power Apps, Power Automate and Power BI), SharePoint and other commercial planning systems.
• Making technology work smarter: Partner with our Technology team to introduce automation, improve system integration and create scalable solutions that support range, pricing, promotional and commercial planning.
• Turning data into decisions: Develop integrated planning tools, dashboards and reporting that give teams greater visibility, improve decision-making and keep key programmes on track.
• Influencing and collaborating: Build strong relationships across Commercial, Supply Chain, Digital, QA and wider business teams, acting as a trusted advisor to senior stakeholders.
• Championing continuous improvement: Identify opportunities to simplify processes, improve efficiency and introduce innovative ways of working that deliver measurable business benefits.
• Bringing people on the journey: Lead successful system rollouts, support testing and implementation, and develop training and guidance to ensure teams feel confident using new tools.
• Leading and developing others: Coach and support your team, creating a collaborative, high-performing environment where innovation and continuous improvement are encouraged.

Qualifications

What we're looking for

We're looking for someone who combines strong technical expertise with commercial understanding, excellent stakeholder management skills and a genuine passion for making things better.

You'll ideally bring

• Proven experience developing, managing and improving business technology platforms, particularly Microsoft Power Platform, Monday.com and SharePoint.
• Strong knowledge of system integration, automation, APIs, SQL and integrated planning or ERP solutions.
• A successful track record of delivering technology-led transformation, turning complex or manual processes into efficient, connected solutions.
• The ability to translate technical challenges into practical business solutions and communicate their value to stakeholders at all levels.
• Strong programme management, planning and organisational skills, with experience delivering change across multiple teams.
• An understanding of commercial planning, product lifecycles, sourcing and profitability, ideally gained within a retail or multichannel environment.
• Experience leading, coaching and developing others, with a collaborative and supportive leadership style.

Why this role?

This is more than a systems or programme management role. It's an opportunity to shape how our commercial business operates, influence strategic decisions and introduce technology that genuinely makes people's working lives easier.

You'll have the opportunity to challenge existing ways of working, bring fresh ideas to the table and play a central role in building a more connected, efficient and future-ready commercial function.

At Screwfix, Your Wellbeing Comes First

Financial wellbeing

• Wagestream access to track earnings and save
• Access to the Kingfisher Share Scheme
• Colleague support fund
• Exclusive offers and discounts via our Hapi app
• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes
• Coaching and mentoring to help you thrive
• Access to wellbeing resourcing including PepTalk
• Support networks available

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.

Sustainability at Screwfix

We're committed to building a better future for our community and our planet. That's why we're doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We're on a mission to put sustainability at the forefront of everything we do. Join us.

We've worked hard to create a culture of inclusivity and genuine community. We're a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you'll be listened to, encouraged, and given the tools and training you need to get ahead. You'll always know where you are with us. We're open. We're fair. And we believe in opportunities for everyone.

Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE