Accommodation Administrator

Are you an organised administrator with excellent customer service skills? Do you enjoy coordinating multiple priorities and building positive relationships with a wide range of people? Are you looking for a varied role where your work has a direct impact on the experience of others?

The Royal Shakespeare Company is looking for an Accommodation Administrator to support the smooth running of our residential accommodation service for acting company members and creative teams working in Stratford-upon-Avon. This is a fixed-term contract to cover family leave, expected to run from December 2026 until around December 2027.

At the heart of the accommodation service, this role ensures residents are accommodated safely, comfortably and efficiently. Working closely with colleagues across Accommodation, Estates, Planning, Company and Stage Management, as well as external landlords and suppliers, you will coordinate accommodation allocations, resident communications, tenancy administration and financial processes to help deliver a high-quality service.

Reporting to the Head of Residential Accommodation and Commercial Leases, key responsibilities include (please see the full role profile for the comprehensive list):

• Coordinating accommodation allocations and resident communications, including arrivals, welcome information and departures.
• Preparing tenancy agreements, completing Right to Rent checks and maintaining accurate accommodation records.
• Working collaboratively with colleagues, landlords, contractors and suppliers to resolve issues and continuously improve service delivery.
• Organising cleaning and accommodation changeovers to ensure properties are ready for incoming residents.
• Supporting accommodation sourcing and maintaining accommodation databases and records.
• Processing invoices, raising purchase orders and supporting payroll administration.