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136,000+ live jobsReceptionist
On-site in Crewe·Added 11 days ago (last checked 12 Oct)
135 open roles
Overview
Job details
Apply by Saturday 31 October
The date the employer’s listing closes.
Skills
Requirements
What we're looking for
Passion for customer
service
Have worked in a customer facing
role
Conflict resolution
experience
Ability to work under
pressure and multi-task
Strong time management and
organisational skills
Pay & benefits
What you'll get
Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program - Hospitality Action
Refer a friend scheme
FREE parking
AND......much, much more!
The role
What you'll do
You will be the first impressiona guest will have upon arriving at the hotel, you'llgreet guests, assign rooms, takepayments and general administrative duties. Ensure all guest enquires/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.
description
Do you thrive on delivering outstanding customer service?
Are you a natural people person?
The important stuff:
What will I do?
Is this the role for me?
Curious to find out more?
About The QHotels Collection
- Industry
- Hotels
- Website
- qhotels.co.uk
In their own words
About the company & team
Crewe Hall Hotel & Spa is located just outside Crewe and is a 4*, 117-bedroom property. Our hotel has the Brasserie restaurant and terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, two tennis courts and a relaxing Elemis spa.
Additional information
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
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