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Host

On-site in London·Added 3 months ago (last checked 1 Oct)

Overview

Job details

  • Apply by Wednesday 14 October

    The date the employer’s listing closes.

The role

We are seeking a talented and passionate Host to join Public House Group!

We are building a team that prides itself on delivering authentic hospitality, is collaborative and creates a genuinely warm, welcoming environment for every guest. This is an opportunity to become part of a business that values quality, teamwork, and a shared passion for great service.

What's in it for you as a Host

  • 50% off food and drink in our venues for a table of up to 4 people.
  • Delicious staff meals on shift (venue teams only).
  • Growing your family? Enjoy enhanced maternity and paternity pay once you've been with us for a year.
  • Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
  • Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
  • Be recognised as Employee of the Month across the group and win a £150 meal for two.
  • Career progression opportunities, ongoing training to develop yourself personally and professionally.
  • 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
  • Earn more with our employee referral scheme.
  • Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
  • Every penny of service charge goes to the people who work in our venues and eligible roles.

What you'll be doing as a Host

  • Warmly welcome guests as they enter the restaurant and assist in getting them seated promptly and efficiently.
  • Provide excellent customer service by addressing guest enquiries, offering menu information and assisting with special requests.
  • Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast-paced environment.
  • Manage waitlists during peak times and manage expectations by keeping guests informed of wait times.
  • Collaborative teamwork: communicate effectively with front of house team to ensure a smooth dining experience for all guests.

About you, our new Host

  • Previous experience as a Host or similar role within hospitality.
  • Positive and friendly attitude, with a willingness to work collaboratively with the team.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • A passion for delivering exceptional customer service and creating a positive experience for guests.
  • Flexible approach to work.

About Us:
Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

If you're passionate about providing excellent service and creating memorable experiences for guests, we'd love to have you join the team!

About Public House Group

Industry
Pubs
All open roles at Public House Group

Location

Public House Group · EC1R 3DJ

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