Contact Supervisor

Join our dedicated Supervised Family Time Team in Peterborough and help make a positive difference to the lives of children and families.

We provide supervised family time for children who are no longer living with their parents and are considered to be in need of protection. Our role is to create safe, meaningful opportunities for children to maintain relationships with their birth families while supporting their emotional wellbeing, identity, and sense of belonging.

Family time can be both rewarding and challenging. As a Contact Worker, you will support children and families during emotionally sensitive situations, helping to create positive experiences and memories for children, regardless of their long-term plans.

The majority of our work takes place at our centre on the Welland Estate. However, some family time sessions are held within the community, so you will need to be able to travel as required. Alongside facilitating family time, you will contribute to the ongoing assessment of families and incorporate life story work into your day-to-day practice.

We are looking for someone who:

• Has experience working with children and families.
• Can build positive relationships and engage effectively with children and parents during times of distress and heightened emotion.
• Has strong organisational and time management skills, with the ability to manage their own workload effectively.
• Possesses excellent written and verbal communication skills.
• Is confident using IT systems and producing clear, accurate records.
• Is committed to achieving positive outcomes for children and families.

This is a rewarding opportunity for a compassionate and resilient individual who is passionate about supporting children to maintain important family connections in a safe and supportive environment.

This is a fixed term contract until 31st March 2027.