Senior Healthcare Support Worker

Job overview

This post applies for City / South Oxfordshire ONLY

An exciting opportunity to join our Crisis Assessment and Response Team and Home Hospice Care Team as a Patient Support Worker has arisen. The post holder will provide care to patients who are in a crisis or required end of life care in their own homes.

Main duties of the job

The Crisis Assessment and Response team (CARe) and Home Hospice Care Team is looking for Healthcare Support Workers to join our community based team.

The CARe / Home Hospice team supports individuals in their own home, or usual place of residence with the overall goal of preventing hospital admissions and supports individuals who are in crisis or require end of life care.

The Crisis Assessment and Response team and Home Hospice Care Team, works alongside Oxford Health as part of the Urgent Community Response pathway and responds to urgent two hour referrals.

The team operates 7 days a week from 7am-10pm and our staff work a mixture of early (7am-3pm) and late (2pm-10pm) shifts, including every other weekend. All staff have a set 4 week rota. Full time (37.5hr)

As the position is community based it is essential that the post holder holds a full UK driving licence.

This post does NOT offer sponsorship.

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Person specification

Training and Qualification

Essential criteria

• Good General Education

Desirable criteria

• NVQ Level 2 in Care or Equivalent

Experience

Essential criteria

• Working with people

Desirable criteria

• Previously worked i a healthcare setting

Skills and Abilities

Essential criteria

• Ability to deliver hands on patient care in a hospital or home environment
• Ability to follow prescribed care plans including prescribed medication administration
• Ability to collect and record accurate patient information, and verbally report changes in condition in a precise and appropriate manner
• To be computer literate specifically in Microsoft Applications
• Ability to adapt approach and be sensitive to culture and diversity when working within a patients home environment

Desirable criteria

• Able to build on knowledge and experience
• Demonstrate problem solving approach

Personal Qualities

Essential criteria

• Willingness to work flexibly within shift patterns including alternate weekends
• Excellent communication and interactive skills
• Good personal organisational and time management skills
• Proactive Approach
• Commitment to learning new skills / sharing skills with others
• Ability to show initiative

Other

Essential criteria

• Full UK Driving License
• Car User with Access to Car for work purposes including Business Insurance

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.

Documents to download

• Band 3 Patient Support Worker (PDF, 330.2KB)