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Talking Therapies Admin Manager (Mat Cover)

On-site in High Wycombe·Added 5 days ago (last checked 12 Oct)

Oxford Health NHS Foundation Trust

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Overview

Job details

Fixed-term contract
Per the ad.

Requirements

Work on-site in High Wycombe
No relocation package mentioned.

Benefits

27 days holiday + bank holidays
Paid annual leave, per the ad.
Cycle to work scheme
Commuter benefits named in the ad.

Skills

The role

Job overview

Please note that this is an internal only role and therefore only current employees of Oxford Health are eligible to apply.

Buckinghamshire Talking Therapies is seeking a friendly, organised and motivated Admin Team Manager to provide fixed-term 12 month maternity cover. This is an opportunity to lead a dedicated administration team, strengthen the day to day coordination of the service and help ensure patients receive a responsive and positive experience from their first contact with us.

Main duties of the job

You will provide day-to-day leadership and support to a team of 12* administrators, setting clear priorities and ensuring administrative processes are efficient, consistent and responsive to service needs. Working closely with the Operational and Clinical Management Teams, you will coordinate the administration function across the service and support timely access to high quality care.

We are looking for a flexible and approachable leader who communicates well, responds confidently to changing priorities and creates a supportive environment in which colleagues can perform at their best. You will receive regular line management and annual appraisal, with opportunities to develop your knowledge and skills through further learning and development.

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

Buckinghamshire Talking Therapies is a nationally recognised and innovative service supporting more than 10,000 adults across the county with anxiety and depression disorders. We are proud of our collaborative and inclusive culture, supported by an active, award-winning wellbeing team. Visit our website (oxfordhealth.nhs.uk/bucks-talking-therapies/) to learn more about the service.

In addition to managing the administration team, you will use service data to monitor activity and performance, identify issues and support informed decision-making. You will review, develop and standardise administrative processes, lead improvements and work with colleagues to ensure changes are implemented effectively and contribute to better patient care.

The service operates from sites in Aylesbury and High Wycombe and uses additional clinic space across Buckinghamshire. The post is primarily office based to enable visible team leadership and effective collaboration, although some flexibility may be available according to service need. You must be able and willing to travel between sites.

We expect all staff to demonstrate our Trust values of being caring, safe and excellent in everything we do, continuously striving to improve the quality of care we provide and the experience our patients receive.

The ability to travel independently between sites within the Trust is essential for this role.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

This role does not meet the minimum requirements for Skilled Worker visa sponsorship under UKVI regulations. To be considered, you must already hold the valid right to work in the UK without requiring sponsorship.

Person specification

Knowledge Requirements

Essential criteria

Advanced IT skills, including Microsoft Excel, Word, Outlook and PowerPoint.
Excellent organisational and interpersonal skills.
Excellent written and verbal communication skills.
Strong numerical, analytical and problem-solving skills.
Ability to manage competing priorities and develop effective systems and procedures.

Desirable criteria

Knowledge of NHS national datasets.
Knowledge of NHS performance frameworks and healthcare administration processes.

Qualifications - Academic/Skills/Professional

Essential criteria

Degree-level qualification in Business Administration or Management, or equivalent experience.

Desirable criteria

Evidence of continuing personal and professional development.

Further Training or Job Related Aptitude and Skills

Essential criteria

Strong leadership and staff management skills.
Excellent solution-focused problem-solving skills.
Ability to analyse information, identify solutions and implement improvements.

Desirable criteria

Project management qualification or experience.

Experience

Essential criteria

Experience of working in an administrative, secretarial or business support role.
Experience of analysing, interpreting and presenting information.
Experience of developing administrative systems and procedures.
Experience of supervising staff or leading teams.

Desirable criteria

Experience of working in an healthcare environment.
Experience of performance monitoring.

Documents to Download

Band 5 Admin Team Manager (PDF, 888.2KB)

Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)

Recruiter Contact Details

Name: Kathryn Nunn

Title: Admin Manager

Email: kathryn.nunn@oxfordhealth.nhs.uk

Telephone: 07500940279

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