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Receptionist/Administrator

On-site in Oxford·Part-time·Added 24 days ago (last checked 1 Oct)

Overview

Job details

  • Permanent contract

    Part-time.

Requirements

  • Work on-site in Oxford

    No relocation package mentioned.

Benefits

  • 27 days holiday + bank holidays

    Paid annual leave, per the ad.

  • Cycle to work scheme

    Commuter benefits named in the ad.

Skills

The role

Job overview

Are you looking for a part-time Admin role in mental health?

We have an excellent opportunity for you to join our small and friendly admin team within Oxfordshire Psychological Therapies, where you will help provide comprehensive and efficient administrative support to aid the smooth running of the department.

The psychological therapies team includes highly experienced, friendly, approachable psychological therapists from all modalities, who are all extremely compassionate about supporting patients with serious mental health problems.

We provide regular opportunities for you to contribute at monthly supervision and team meetings.

The role is for 18.75hrs per week and is based at The Warneford Hospital, Headington.

Main duties of the job
  • To be the first point of contact to provide a comprehensive reception function to deliver a high quality, professional, confidential and efficient service.
  • Handling all incoming calls to the team in a polite, courteous and helpful manner.
  • Perform general office duties: Responding to patient and staff emails.
Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the "supporting statement" element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person specification
Qualifications - Academic/Skills/Professional
Essential criteria
  • Level 2 qualification/or GCSE in English and Maths, or equivalent experience.
Desirable criteria
  • Experience of working in a healthcare environment
Further Training or Job Related Aptitude and Skills
Essential criteria
  • Literate, numerate and able to communicate at all levels.
  • Ability to communicate with members of the public from many diverse groups.
  • Effective organisational skills, including the ability to prioritise, plan and complete work.
  • Able to work with accuracy with attention to detail.
Experience
Essential criteria
  • Experience of reception work.
  • Experience in general office work.
  • Experience of working with IT systems especially Microsoft office 365
Personal Qualities
Essential criteria
  • Able to work effectively as a team.
  • A welcoming, calm and kind attitude to reassure anxious patients or those with additional needs.
Documents to Download

Band 3 Receptionist/Administrative Assistant JD (PDF, 272.4KB)

Band 3 Receptionist/Administrative Assistant PS (PDF, 264.4KB)

Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)

Recruiter Contact Details

Name: Elaine Carroll

Title: Office Manager

Email: elaine.carroll@oxfordhealth.nhs.uk

Telephone: 01865 902005

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