Administrator

Job overview

Are you an experienced admin individual seeking a role in mental health?

We are looking to recruit a new Team Administrator to provide a highly valued service to the Adult Mental Health Team.

The AMHT team is dedicated to supporting Doctors and other medical staff who provide support to Adults of working age experiencing Mental Health issues. This role can be demanding, challenging and requires skill to handle all contacts with confidence, compassion, patience and professionalism. We rely upon robust administrative support to run a safe, excellent, and caring service to our patients.

We are looking for someone who has an excellent standard of administrative and IT skills, organisational skills and the ability to manage competing priorities within a challenging and demanding environment.

Main duties of the job

This is a varied role and you will play a vital role within the team, being first point of contact for our patients and providing administrative support for the clinicians across the team. You key responsibilities will include:

• Process and resolve face-to-face enquiries and telephone calls/emails from patients, relatives, staff, and other professionals, promptly and sensitively making autonomous decisions to signpost to appropriate clinician or alternative service, ensuring messages are dealt with or passed on quickly and efficiently.
• Work closely with team members, providing a flexible service and being willing to assist staff with a variety of development work as and when required.

Please see attached JD/PS for full duties.

Working for our organisation

Please note that this role will require us to undertake a DBS check as a part of your onboarding.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Person specification

Documents to Download

AMHT Administrator JD (PDF, 457.8KB)

Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)

Recruiter Contact Details

Name: Marta Kepska

Title: Office Manager

Email: marta.kepska@oxfordhealth.nhs.uk

Telephone: 07766 491 685