Service Manager

Service Manager

Job Types: Full-time, Permanent, Hybrid

Salary: £60 000 per year

Hours: 37,5 hours per week

Location: Huddersfield and North-East

Job Scope

We are seeking a Service Manager to lead and manage complex care packages, ensuring the highest standards of care and compliance with relevant regulations. The Service Manager will be responsible for overseeing the successful transition, start-up, and continuity of complex care services. In this role, you will manage a team of nurses and case managers, driving the delivery of person-centred care while ensuring the well-being of individuals is prioritized. You will advocate for improvements and handle complaints and safeguarding matters effectively.

Key responsibilities include

• Managing complex care packages with clinical interventions and ensuring holistic service delivery
• Leading a team of nurse and case managers to coordinate and deliver care packages
• Ensuring compliance with CQC regulations and the Health and Social Care Act
• Overseeing care plans, risk assessments, and support for the team through mentorship and reviews
• Collaborating with stakeholders, including ICBs, commissioners, and clinicians
• Maintaining a strong understanding of the healthcare market, with a focus on commercial awareness

Do you have?

• A passion for putting people first and maintaining high standards of care
• Excellent organisational and time management skills
• A motivated self-starter with a proactive approach
• Experience in managing complex care packages with clinical interventions (e.g., spinal injuries, acquired brain injuries, MS, MND)
• Experience in upholding compliance in-line with CQC regulations and industry legislation such as Health and Social Care Act and Care Standards Act
• Experience in managing healthcare teams, including case managers and nurses
• Full UK driving license and access to your own car for work

Benefits

• 25 days of paid holiday per year
• 8 days of paid Bank Holidays
• Additional day off on your birthday
• Comprehensive support to ensure confidence in job performance
• Opportunities for career progression and Continuing Professional Development (CPD) aligned with your career aspirations
• A comprehensive induction to support your integration into the role

At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core valuesIntegrity, Impact, Inclusivity, and Innovationguide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.

As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.

We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.

Join us in championing our values and building a workplace where everyone can thrive.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.