People Services Administrator

Along with a competitive salary between £25,933 and £26,617, we also offer great benefits such as;

• 25 days holiday rising with tenure plus bank holidays
• Enrolment into our pension scheme
• Opportunity to develop your career within a supportive People Services environment

Do you want to help power your career and be part of an evolving energy industry?

An exciting opportunity has arisen for an enthusiastic and customer-focused Administrator to join our People Services Team.

You will act as first point of contact for onboarding enquiries, supporting colleagues, line managers, and stakeholders ensuring new colleagues receive an exceptional experience from the moment they join us. This is an excellent opportunity for someone with strong organisational skills, attention to detail and a passion for delivering outstanding customer service.

We're excited to hear from candidates with a passion for our company and the energy industry and a desire to succeed. Apply now and we will be in touch.

• Respond to onboarding enquiries in line with Service Level Agreements, delivering an excellent customer experience.
• Provide accurate and consistent support across all onboarding processes.
• Escalate complex queries where necessary to ensure timely resolution.
• Process transactions in line with Payroll deadlines and company procedures.
• Maintain accurate electronic and paper-based employee records.
• Support the wider People Services Team during periods of fluctuating workload.
• Ensure compliance with GDPR and maintain strict confidentiality when handling employee data.

• Hold exceptional customer service skills
• Strong administrative and organisational abilities.
• Excellent attention to detail and data accuracy
• Ability to prioritise workloads and meet deadlines.

• Minimum qualification of 5 GCSEs A-C or equivalent