Project Manager
Network Plus4d ago3 locations
As Project Manager, you will lead the day-to-day delivery of fencing and associated works across HS2 projects.
£60k – £70k a yearBirmingham
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Job details
£27,000 - £28,000 a year
Gross, as stated in the ad.
About £1,910 - £1,970 a month after tax.
Full-time
Per the ad.
Requirements
Work on-site in Kidlington
No relocation package mentioned.
Skills
The role
As a Customer Service Advisor, you will be responsible for managing an array of customer and client enquiries via telephone, website and email channels, demonstrating excellent customer satisfaction and ensuring all daily tasks are completed accurately and consistently.
What you'll do
We are looking for someone to:
- Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
- Ensure that all client and customer operational requirements are met in a professional and efficient manner, by managing your time efficiently and prioritising contacts accordingly
- Maintain and update customers and company/client information databases and ensure that all issues are recorded thoroughly and escalated appropriately
- Manage the resolution of customer complaints within given timescales and keeping within company KPI's and SLAs
Skills & Expertise
- Experience of working within the Utilities sector is desired but not essential
- Ideally, you'll come from a customer service background
- IT and system literate
- Able to work in an organised manner to meet important deadlines
About Network Plus
Network Plus is a specialist infrastructure services group that designs, builds and maintains complex utility and infrastructure assets across water, wastewater, power, gas, transport, fencing, district heating and vegetation management. Working in partnership with leading utility providers, it combines skilled people, strong governance and a safety-first culture to deliver both planned capital works and rapid-response delivery.
The Network Plus Group also comprises Go Traffic Management (GTM), Littlewood Group, Environmental Solutions Plus and Claret Civil Engineering, with a joint headquarters in Worsley, Greater Manchester. The group emphasises sustainability, health, safety and wellbeing (with ISO 45001, ISO 14001 and ISO 9001 certifications), and customer service at the heart of its delivery.
- Headquarters
- Worsley, Greater Manchester, United Kingdom
- In the UK
- Worsley
- Website
- networkplus.co.uk
In their own words
Additional information
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - https://networkplus.co.uk/privacy-and-cookie-policy.
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