Digital Delivery Manager

12-Month Contract | Manchester or Leeds (60% on-site)

We're looking for an experienced Digital Delivery Manager to lead the business change and implementation activities for a major Identity Governance & Administration (IGA) programme within a large public sector environment.

This is a key role focused on ensuring new identity governance capabilities are successfully deployed and embedded across the organisation. You'll work closely with business, security, digital and operational teams to drive adoption, manage change activities, and ensure stakeholders are fully prepared for implementation.

Key Responsibilities

• Lead business change and implementation activity across a large-scale Identity Governance & Administration (IGA) programme.
• Develop and manage deployment plans to support successful rollout and adoption of new identity governance capabilities.
• Engage with business, security, digital and operational stakeholders to ensure organisational readiness for change.
• Deliver communications, engagement and awareness activities to promote adoption of new processes and controls.
• Identify, manage and escalate risks, issues, assumptions and dependencies throughout implementation.
• Coordinate operational readiness activities and support governance requirements for programme deployment.
• Translate technical delivery requirements into business-focused implementation plans and outcomes.
• Oversee the creation of training materials, user guidance and process updates to support adoption.
• Facilitate stakeholder workshops, presentations and decision-making forums.
• Track implementation progress and support benefits realisation through effective business engagement and change management.
• Champion Agile delivery practices and collaborative ways of working across multiple teams.

Essential Experience

• Proven experience delivering business change, implementation or transformation activity within complex digital programmes.
• Strong stakeholder management skills with the ability to engage senior business, technical and operational audiences.
• Experience planning and managing organisational change, communications and adoption activities.
• Ability to manage risks, issues, dependencies and implementation governance.
• Experience working within Agile delivery environments.
• Strong facilitation, communication and relationship-building skills.

Desirable Experience

• Experience delivering Identity Governance & Administration (IGA), Identity & Access Management (IAM) or Cyber Security related programmes.
• Previous experience working within large government or highly regulated organisations.
• Familiarity with operational readiness, deployment planning and benefits realisation activities.