Senior Case Administrator - Public Protection

Salary - £32,459.42

HMP Millsike is seeking an exceptional Senior Case Administrator to lead our newly established Public Protection Unit within the Offender Management Unit.

This is an exciting opportunity to play a critical role in managing risk, safeguarding the public and ensuring that some of the most complex prisoners are managed effectively throughout their time in custody.

As the Senior Case Administrator, you will lead a specialist team responsible for:

• public protection casework
• MAPPA (Multi-Agency Public Protection Arrangements) administration
• intelligence coordination, and
• multi-agency information sharing.

Working closely with Security, Probation and external partners, you will ensure that risk is identified, managed and communicated effectively.

• Leading the Public Protection Unit.
• Managing public protection and MAPPA processes.
• Supporting intelligence-led risk management.
• Building effective partnerships with police, probation and safeguarding agencies.
• Providing quality assurance and compliance oversight.
• Supporting and developing specialist staff.

We're looking for an experienced and resilient individual who:

• has knowledge of offender management, public protection or criminal justice processes
• can lead and motivate others
• has excellent organisational and communication skills
• is confident handling sensitive information
• can work collaboratively across departments and agencies
• has a strong commitment to public safety and rehabilitation.

You will be helping to shape a new Public Protection Unit from the ground up. This role offers the opportunity to make a real difference to public safety, prisoner outcomes and operational excellence.

If you are passionate about protecting the public, managing risk and leading high-performing teams, we would like to hear from you.

• Previous administration experience and a background in providing a wide range of management support activities are desirable.

As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.

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We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.

Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

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