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Protection Services Administrator

On-site in Colchester·Full-time·Added 21 days ago (last checked 28 Oct)

Connells Group

509 open roles

Our summary

Contract
Permanent, full-time hours
Closing date
Apply by Wednesday 18 November
Holiday
33 days holiday inc. bank holidays

Skills

Requirements

What we're looking for

  • Previous customer service experience essential.
  • Detail conscious with experience of working in an office based, administrative environment.
  • Motivated to meet and exceed personal targets and customer service standards.
  • Excellent inter-personal skills, with outstanding telephone manner and strong listening skills.
  • Highly competent Microsoft Office user, including Excel, Word, and Outlook.

Nice to have

  • Previous telephone-based call centre experience preferred.
  • Ideally some experience of working within Insurance Services, but not essential.

Pay & benefits

What you'll get

Salary: £25,000 Basic Salary

Hours: Mon-Fri 9.00 AM - 5.30 PM.

Timeline: Immediate Interviews & Start date

  • Permanent Full Time Role.
  • Unrivalled opportunities for progression, promotion, and personal development in an expanding and market leading business.
  • Defined promotional tiers with significant basic salary and commission rate uplifts.
  • 33 days paid holiday including Bank Holidays. (Plus get your birthday off once passed probation).
  • Generous maternity and paternity leave
  • Contributory workplace pension.
  • 24-hour Wellbeing Employee Assistance Programme
  • Death in service cover
  • Access to discounts platform, Perks at Work.
  • Access to self-funded Health Care plan.
  • Discounted medical assessment Health Screening.
  • Discount on Nuffield Gym Membership.
  • Discounts on estate agency, mortgage and surveying services.
  • Salary Sacrifice Personal Car Leasing Scheme available.

The role

Job Title: Protection Services Administrator

Location: Office based role in Colchester, Essex

Department: Protection Services Team

What you'll do

You will be part of a team who are responsible for proactively managing customers' insurance applications, which will involve keeping in regular contact with our clients and insurance providers, delivering high levels of customer service at all times.

As a Protection Services Administrator, you will possess a proven track record in customer services industry, with experience in customer contact by telephone, with excellent interpersonal skills, an ability to work effectively on your own as well as in the team environment and a high accuracy level.

About Connells Group

Industry
Real Estate

In their own words

About the company & team

We are looking to appoint additional individuals, who will have the opportunity to earn an industry leading salary package, and enjoy an unrivalled opportunity for career development and promotion, within The New Homes Group.

Additional information

Target: Administratively sound candidates with experience of Customer Service in a telephone-based setting.

All open roles at Connells Group

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