Head of Commercial – Utilities

We're looking for an experienced and collaborative commercial leader to join our Critical Environments team as Head of Commercial - Utilities.

In this senior leadership role, you'll partner with operational, finance and client teams to maximise value, manage risk, and ensure commercial excellence across a portfolio of complex utility contracts. Working within a highly regulated environment, you'll play a key role in supporting essential infrastructure services while helping drive sustainable growth and performance.

As a trusted commercial partner, you'll provide strategic guidance across the full contract lifecycle, helping our teams make informed decisions and deliver strong outcomes for both our clients and our business.

You'll be responsible for:

• Identifying opportunities to improve commercial performance and protect contract value
• Supporting bids, retentions and contract renewals with robust commercial insight
• Managing contractual processes including variations, notices and pricing adjustments
• Overseeing contract governance, compliance and commercial reporting
• Leading commercial input into performance reviews, re-pricing activity and improvement initiatives
• Supporting the resolution of contractual issues, claims and disputes
• Providing guidance and coaching to operational and finance colleagues
• Building trusted relationships with clients and key stakeholders

You'll bring a blend of commercial expertise, relationship-building skills and strategic thinking, along with the confidence to navigate complex environments.

We're particularly interested in hearing from candidates who have:

• Commercial leadership experience within Facilities Management, Utilities or another contract-based service environment
• A strong track record of improving contract performance and profitability
• Sound knowledge of commercial contract models, risk management and governance
• Experience managing negotiations, claims and contractual disputes
• An understanding of performance frameworks including KPIs, SLAs and payment mechanisms
• The ability to influence and collaborate effectively with senior stakeholders

Just as importantly, you'll be someone who brings curiosity, sound judgement and a collaborative approach, creating strong partnerships and helping others succeed.

This is an opportunity to make a meaningful impact within a business that supports some of the UK's most critical environments. You'll work alongside experienced leaders, influence commercial strategy and help shape the future success of a growing and technically advanced portfolio.

In return, you'll find a supportive environment where your expertise is valued, your ideas are welcomed, and your contribution makes a real difference.

If you're ready to bring your commercial expertise to a role where you'll influence strategy, drive performance and support the delivery of essential services, we'd love to hear from you.

Apply today and help shape the future of critical infrastructure services.