Corporate Receptionist in Manchester

• 25 days annual leave plus bank holidays
• Competitive salary
• Full training and development opportunities
• Employee benefits package

Please note: Successful candidates must be able to obtain and maintain SC Clearance prior to commencing employment.

Are you passionate about delivering exceptional customer service and creating outstanding visitor experiences?

Mitie's Signature Guest Services team is looking for a professional and customer-focused Customer Liaison Representative to join our team Circle Square site in Manchester.

As the face of the business, you will be ensuring visitors, guests, and colleagues receive a warm welcome and exceptional support. This is an exciting opportunity for someone who thrives in a fast-paced corporate environment and takes pride in delivering a seamless customer experience.

• Deliver a professional and welcoming reception service to all visitors and colleagues
• Manage visitor registration, access control, passes, and guest Wi-Fi
• Coordinate desk, meeting room, and workspace bookings
• Respond to enquiries via telephone, email, and face-to-face interactions
• Maintain meeting rooms, workspaces, and communal areas to a high standard
• Support facilities management activities, including reporting maintenance, security, and IT issues
• Conduct routine building, workspace, and equipment checks
• Light cleaning office duties expected.
• Assist with contractor management, inductions, and visitor escorts where required
• Manage incoming deliveries, post, and courier services
• Support hospitality and catering requirements across the site
• Maintain office supplies, kitchen areas, and workplace consumables
• Assist with administrative tasks, document management, and record keeping
• Act as a Fire Marshal and First Aider following appropriate training
• Contribute to continuous improvement initiatives and operational excellence

Location: Circle Square, Manchester
Reports to: Regional Workplace Supervisor
Hours: Full Time, 40 hours per week
Salary: Competitive

• Monday to Thursday: 07:00 - 16:00
• Friday: 07:00 - 13:30

• Monday to Thursday: 10:00 - 19:00
• Friday: 07:30 - 14:00

We're looking for a confident and proactive individual who is committed to delivering exceptional customer service.

• Previous experience within a customer service, reception, hospitality, or corporate front-of-house environment
• Excellent communication and interpersonal skills
• Strong organisational and time management abilities
• Ability to prioritise tasks and manage multiple responsibilities effectively
• Good IT skills, including Microsoft Office applications
• Professional, approachable, and customer-focused manner
• Ability to work independently and as part of a team
• High attention to detail and commitment to service excellence