Senior National Account Manager (Personal Care)

As a SNAM, you will lead on national accounts, helping to build strong customer relationships and deliver agreed commercial plans. You will own account performance, work closely with internal sales colleagues and keep customer needs at the centre of day-to-day decisions.

• Manage key national customer accounts and maintain clear, productive day-to-day contact.
• Build and deliver account plans that support sales targets and customer needs.
• Lead commercial discussions with customers, ensuring agreements are clearly documented and followed through.
• Review account performance regularly and identify practical actions to improve results.
• Work with internal sales colleagues to coordinate customer activity and priorities.
• Prepare clear sales updates, account information and forecasts for relevant stakeholders.
• Identify opportunities within existing accounts and develop plans to grow sales.
• Resolve account queries promptly to maintain a smooth customer experience.

• Work for a fast growing Australian business rapidly scaling in the UK
• Take full control of UK retail and manage an NAE

• A commercial and analytical mind, able to analyse category data and present to internal and external stakeholders.
• Experience managing national accounts and building customer account plans.
• Strong commercial sales capability, including negotiating customer agreements.
• Ability to review sales performance and turn findings into clear actions.
• Experience preparing forecasts, sales updates and account information.
• Confidence working with internal sales colleagues to deliver customer plans.
• Ability to work at pace in a dynamic and changing environment.
• Personal care background preferred, however open to other F&B bluechip backgrounds.
• Experience managing/coaching preferred.
• Must be able to be in London 4 days a week.
• Ideally this role is for someone starting in January, however standard 3 month notice periods also considered.